Advice and support services

A range of confidential sources of support are available to employees affected by substance abuse. Employees should be made aware of the help that is at hand and be encouraged to make use of it:


Care First

An Employee Assistance Programme   offering free, independent and confidential advice 24 hrs a day 365 days a year.

0800 174 319



Occupational Health Service

Occupational Health Advisors provide   a confidential service to employees of the university to support their good health   at work. The service can be contacted via telephone or email.

01392 722666




Chaplaincy Group

Operates a listening service available to all university employees.

01392  723649 (Exeter)  

01326  370744 (Cornwall)



Alcohol Concern -


The national agency on alcohol misuse for England and Wales.

Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else's.

Providing general information about alcohol and helping to put you in touch with your nearest alcohol advice centre.

National drink helpline

Drinkline: 0800 917 8282




Alcoholics Anonymous Great Britain   (AA)

AA is concerned with the personal recovery and continued sobriety of   individuals with alcohol addiction.

National Helpline 0845 7697555

(calls are charged at a local rate on   BT landlines)




Addiction Helper

An independent service for people with addictions.

24 hour confidential helpline staffed by addiction counsellors providing advice on NHS and private treatment options.

Free confidential helpline:

0800   044 8315   or

+44   0203 1511 488

Or Text ‘HELP’ to   66777




A UK wide treatment agency, helping individuals, families and communities to manage the effects of drug and alcohol misuse.

Use main number to get details of local services.

020 7251 5860




Action on Addiction

A registered charity formed in May 2007 through the merger of Action on   Addiction, Clouds and the Chemical Dependency Centre.

0300 330 0659





Providing confidential non-judgmental emotional support, 24 hours a day for people who are   experiencing feelings of distress, despair or suicide.  

08457 90 90 90