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Leading and Managing People

Module description

This module will enable you to become more effective at leading and managing people in organisations. It starts with an understanding of why people join organisations in the first place, the values they hold and how those align with the values and purpose of the organisation. It explains the concept of the ‘socio-technical organisation’ and the social contract that exists between leaders and followers. It describes how the relationships between people contribute to the culture of the organisation, and how important it is to build a culture of trust within and between teams, and the role that diversity and inclusion play in both building trust and creating effective teams. From there the module proceeds to discuss how teams can be managed effectively through relationship building, negotiation and communication, how goals are set and how performance is managed, and how teams build stakeholder relationships with others.

Module aims - intentions of the module

Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

• 1. Evaluate the nature of change and determine the key drivers of organisational change and performance.
• 2. Appraise ethical and values-based leadership to assess the staff welfare environment that supports organisational values.

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

• 3. Lead and develop people by enabling an open and inclusive high performance work environment by setting goals and accountabilities for individuals.

ILO: Personal and key skills

On successfully completing the module you will be able to...

• 4. Create and inclusive and resilient organisational culture, encouraging diversity and difference.
• 5. Use technical and relational skills to manage conflict
• 6. Lead and develop people by enabling an open and high-performance work environment by setting goals and accountabilities for teams and individuals.
• 7. Use evidence-based proposals to confidently drive continuous improvement creativity and innovation that support organisational values.
• 8. Manage partnerships, people and resources effectively.
• 9. Analyse and apply approaches to creating an inclusive and resilient organisational culture, encouraging diversity and difference.
• 10. Demonstrate personal authenticity and an ability to use this to articulate and translate vision into operational plans.
• 11. Build collaborative relationships by managing complex relationships across multiple and diverse stakeholders.

Learning activities and teaching methods (given in hours of study time)

Details of learning activities and teaching methods

Formative assessment

Summative assessment (% of credit)

Details of summative assessment

Details of re-assessment (where required by referral or deferral)

Re-assessment notes

All passed components of the module will be rolled forward and will not be reassessed in the event of module failure.

Deferral – if you have been deferred for any assessment you will be expected to submit the relevant assessment. The mark given for a re-assessment taken as a result of deferral will not be capped and will be treated as it would be if it were your first attempt at the assessment.

Referral – if you have failed the module overall (i.e. a final overall module mark of less than 40%) you will be expected to submit the relevant assessment. The mark given for a re-assessment taken as a result of referral will be capped at 40%

Indicative learning resources - Basic reading

Brent, M., & Dent, F. (2014). The Leader’s Guide to Managing People: How to Use Soft Skills to Get Hard Results (1st ed.). Ft Pr.

Handy, C., (1993). Understanding Organizations, (4^th ed) Penguin

Goffee, R., & Jones, G. (2015). Why Should Anyone Be Led by You? With a New Preface by the Authors: What It Takes to Be an Authentic Leader (1st ed.). Harvard Business Review Press.

Kumra, S., Manfredi, S., & Vickers, L. (2012). Managing Equality and Diversity: Theory and Practice (Illustrated ed.). Oxford University Press.

Indicative learning resources - Web based and electronic resources

• CMI - Management Direct - an online management resource portal. Management Direct allows managers at any level to learn, research and think. It offers fast, 24-hour access to the latest digital content to help overcome hundreds of managerial challenges from absence to performance to change: 5 minute, 20 minute and extended briefings; Creative tools for problem solving; Hundreds of checklists and interactive scenarios to aid self-directed learning; Self-Assessments and automatic CPD recording/reporting; Document templates and best practice guides.

• ELE

Key words search

Leading, People, Human Resources, Inclusive, Team, Managing, CMDA