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Study information

Developing Managerial Behaviours

Module titleDeveloping Managerial Behaviours
Module codeBEM3017DA
Academic year2023/4
Module staff

Mrs Sarah Tudor (Lecturer)

Duration: Term123
Duration: Weeks




Number students taking module (anticipated)


Module description

The purpose of this module is to enable apprentices to develop and enhance their management and leadership behaviours. These will include time management, stress management and their ability to prioritise workload.  You will complete a suite of personal development activities, engaging with both your academic tutor and workplace mentor to reflect regularly upon both your personal progression and professional impact in the workplace.   

Module aims - intentions of the module

The aim of this module is to provide apprentices with the theories and techniques to develop their reflective practice, understand learning needs, and apply theircareer management skills into the workplace. The focus on professional development will allow apprentices to consider and implement a range of tools and techniques in creating an effective and meaningful personal development plan, while supporting the professional development of their team.Apprentices will also develop a data driven reflective account oftheir  ownmanagerial behaviours which draws on relevant module content as a tool of analysis. Finally, apprentices willgain an understanding of how managerial knowledge, skills and behaviours can be developed and maintained as a form of long-term professional practice. 

This module will prepare apprentices to demonstratecore knowledge, skill and behaviours upon completion of theirLevel 6 Chartered Manager Degree Apprenticeship. This includes but is not limited to: 

  • Core managerial behaviours such as responsibility, inclusivity, agility and professionalism  

  • Influential communication and interpersonal skills 

  • Coaching, mentoring and people development skills 

  • Social and emotional intelligence; including but not limited to self-awareness and relationship management 

  • Time and team management strategies 

  • Stress and wellbeing management 

Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

  • 1. understand principles of reflective practice and self-management and develop a meaningful PDP
  • 2. Understand principles of social and emotional intelligence and their potential impact of self and organisation.

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

  • 3. Produce a Professional Development Plan

ILO: Personal and key skills

On successfully completing the module you will be able to...

  • 4. Effectively use time management tools
  • 5. Apply active listening skills
  • 6. Use Open questioning effectively
  • 7. Consider and apply a range of stress management and wellbeing techniques
  • 8. Utilise Coaching and mentoring skills
  • 9. Know what good portfolio evidence look like and how to build own portfolio.

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Masterclass21Faculty-led workshops and seminars
Webinars11Online action learning set facilitated by module lead.
Professional development 40Guided independent study through online learning activities. Reading, case studies, professional practise forums.
Time at work228Time at work

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Weekly assignments Multiple small self-check activities designed to reinforce learning? 1-8Interactive and embedded feedback within ELE, Webinars and Masterclasses

Summative assessment (% of credit)

CourseworkWritten examsPractical exams

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Personal development plan critical reflection Study302000 words1-8Written tutor feedback
Personal development discussion 30Two 20-minute discussions 1-8Self-assessment moderated by the tutor
Case study 403000 words1-8Written tutor feedback

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
Personal Development Plan critical reflection As previous As previous Reassessment Period
Personal Development Discussion As previous As previous Reassessment Period
Case study As previous As previous Reassessment Period

Re-assessment notes

All passed components of the module will be rolled forward and will not be reassessed in the event of module failure.

Defer – as first time

Refer – capped at 40%

Indicative learning resources - Basic reading

Boud, D., & Garrick, J. (1999). Understanding Learning at Work (1st ed.). Routledge.

Eraut, M. (1994). Developing Professional Knowledge And Competence (1st ed.). Routledge.

Young, G., Grant, D., & Knights, J. (2018a). Leading Beyond the Ego: How to Become a Transpersonal Leader (1st ed.). Routledge.

Miller, D. (2014). Brilliant Personal Effectiveness: What to Know & Say to Make an Impact at Work. Trans-Atlantic Publications.

Moon, J. A. (2004). A Handbook of Reflective and Experiential Learning: Theory and Practice. Routledge.

Pedler, M. (2006). A Manager’s Guide to Self-Development (5th ed.). McGraw-Hill.

Riggio, R. E., & Tan, S. J. (2013). Leader Interpersonal and Influence Skills: The Soft Skills of Leadership (Leadership: Research and Practice) (1st ed.). Routledge.

Seelhofer, D. (2017). Interpersonal Leadership: An Applied Guide (Fundamentals of Leadership) (Academic ed.). Ogma Education.

Indicative learning resources - Web based and electronic resources

CMI - Management Direct - an online management resource portal. Management Direct allows managers at any level to learn, research and think. It offers fast, 24-hour access to the latest digital content to help overcome hundreds of managerial challenges from absence to performance to change: 5 minute, 20 minute and extended briefings; Creative tools for problem solving; Hundreds of checklists and interactive scenarios to aid self-directed learning; Self-Assessments and automatic CPD recording/reporting; Document templates and best practice guides.

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Developing Managerial Behaviours CMDA

Credit value30
Module ECTS


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