How do I?

MFA or Multi-Factor Authentication adds another layer of security for University systems as well user's identity and data. Discover more about MFA:

• What is MFA?
• How to use MFA and FAQs

Microsoft Teams is the University's communication, chat and collaboration tool that we all have in common.

• For guidance on how to use it please visit: Guides to using the Digital Hub on Teams
• If you are having technical issues with Teams that can't be resolved via these Teams FAQs, please contact the IT helpdesk.

Every student requires a set of applications to support their study: a virtual desktop provides you with secure access to these applications using an online desktop computer when off campus.

Visit the virtual desktops web pages to find out more.

Setup and find out more about:

VPN access off campus

Alibaba Cloud provides secure access to key University of Exeter online learning resources for students who have chosen to study remotely from mainland China. Find out more.

• Email
• Office365 Email in desktop clients
• Setup Guides for using O365 on Mobile devices
• Phishing and spam emails

• Your IT account
• Change your password

• Connecting to wifi on campus
• Connecting to the internet in halls of residence
• Off campus access with VPN
• Wireless access

• iExeter

• Files and storage

• Setup Guides for using O365 on Mobile devices
• Office365 Email in desktop clients
• OneDrive for Business
• SharePoint
• Skype and Skype for Business

• Online collaboration tools

• Softphone Client
• Teleconferencing
• Using your phone
• Voicemail

• Printing (staff)
• Printing (students)

• Recap

• Managing University Distribution Lists

• Skype and Skype for Business
• Skype for Business Federation (communicate with others outside of the University)
• Online meetings with Skype for Business
• Roundtable video calling with Skype for Business