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All requests to purchase telephone equipment must go via the Exeter IT

Ordering telephony equipment and pricing

When ordering any of the following services please complete the word document form: Download new telephony service form

  • DDI (Direct Dialling In) number only
  • Public Access Service
  • Standard Service
  • Standard Manager Secretary Service
  • Executive Manager Secretary Service
  • Reception & Prestige Service
  • Conference Unit

Any other services or consumables such as headsets, extension leads etc should be requested via the IT Helpdesk, along with the following information for each user:

  • Item name and quantity
  • Purchase order number or Cost code
  • First and last name
  • Location including building and room number

Pricing and tariffs for telephone equipment

Telephony services and products are delivered as a suite of bundled services and are supported, maintained, and replaced by Exeter IT. The exception being consumerable items such as headsets, telephone extension leads doublers and baluns which must be purchased. (Prices excluding VAT). We can provide quotes for use within T1.

IP Telephone Services

 Telephone number only 

A 4 digit extension number to be used either for Avaya / Nortel IP Telephones or analogue extension lines. IP Telephone numbers include capability to log on / off of Nortel / Avaya Telephones.  All extension numbers are prefix with 01392 72 xxxx for external inbound callers.

£100 + VAT 

Nortel / Avaya 1140 (Current phone - office use ) IP Telephone only

Standard IP telephone for light - medium - large use; typically office use. Features include Virtual Office log on/off, 5 illuminating programmable keys, loudspeaker, headset port, 1GB dual Ethernet for telephone and PC and wall mountable.

£70 + VAT

Nortel / Avaya 2033 IP Conference Telephone

Suitable for large conference calls with 4 or more people gathering around one telephone. Conference phone capable of Virtual Office log on / off negating the need for additional telephone numbers. (Prices change so do ask).

£POA + VAT

Enhanced Services

Contact centre working (ACD)

Provides auto attendant, call trends, specialised handsets etc.

Contact team to discuss

Headsets - quotes available - T1 supplier

Plantronics Blackwire - mono headpiece - usb A - C3210  Suitable for Avaya 2050PC Softphone / Teams etc 25:00
Plantronics Blackwire -Stereo headpieces - usb A - C3220 Suitable for Avaya 2050PC Softphone / Teams etc 29.99
Corded Alphacom 6000NC Headset - two earpieces  - for office phone connection £73 + VAT
Jabra 2 65 link380a - Bluetooth Stereo Black  based headset for laptops/PCs.  Suitable for Avaya 2050PC Softphone / Teams etc    £99.99 + vat

Analogue Service

Provision of analogue line

(Fax, PDQ machines, lift emergency phones)

Applies where service is delivered over the existing network. Where this is not possible, contractors quote will be required and price will be POA

£250

Alarm circuits

Typical requirement: Fire alarms, panic alarms and monitoring circuits

£POA

Rental Tariffs

Internal (Schools, Departments) extension rental £5.75 per month