Who we are
The Digital Transformation Division plays a key role in delivering the University's Strategy 2030. We exist to create outstanding digital experiences for students, staff, and beyond, helping our community to thrive in a fast-changing world.
Our work is built around four strategic pillars:
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Digital Foundations – building strong digital skills, confidence, and data-led decision-making.
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Digital Experience – designing seamless, accessible services that work across boundaries.
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Digital Efficiency – removing complexity and automating tasks to save time, improve quality, and reduce cost.
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Digital Innovation – exploring emerging technologies to unlock new opportunities.
Through collaboration and co-design with our users, we are shaping a digital future that benefits everyone.
What we do
We deliver and support key services across the University, including:
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Digital Hub – our central space for digital resources and support.
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MyExeter app & attendance monitoring – tools that connect students with their studies and wider University life.
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Management Information (MI) Hub & data services – enabling colleagues to access, analyse, and use data effectively.
Alongside these core services, our teams provide specialist expertise in:
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User-centred design
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Data management
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Product management
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Agile delivery
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Digital skills development
How we work
Digital transformation is about people as much as technology. That’s why we:
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Invest in digital skills, through initiatives like our Digital Skills self-assessment and learning resources.
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Work in collaboration, involving users directly in our projects to keep us connected to their needs.
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Take an iterative approach, listening, learning, and improving continuously.
This means our digital future is not only innovative, but accessible, inclusive, and impactful.
Meet the team
Our Division brings together specialists from across six core areas:
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Data – creating a strong and consistent foundation of data across the institution.
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Delivery – embedding Agile and Lean practices to ensure our roadmap is delivered effectively.
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Design – creating a consistent University experience, where every digital and physical interaction is intuitive, empowering and responsive to the evolving user needs of our students, staff and external partners.
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Product – driving the development of innovative, user-centric solutions that enhance the student and staff experience, whilst supporting the University's strategic objectives.
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Strategy & Engagement – aligning our work with Strategy 2030 and engaging colleagues across the University.
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Engineering – building and deploying products and features that deliver real value for users.
Are you a University colleague wanting to know more? Visit our Sharepoint site.
