Welcome to Education and Student Support
The Education and Student Support, employs over 470 people, and provides all the key administration and education support activities that underpin the student experience from admission to graduation here at Exeter. We have four operational Divisions and a team of Business Partners, with staff working on all of our campuses in Exeter and in Cornwall, and are led by our Director Ian Blenkharn.
Ian Blenkharn - Director of Education and Student Support
Ian Blenkharn is the Director of Education and Student Support, which comprises the following divisions:
- Student Employability and Academic Success
- Student Services
- Student Wellbeing and Welfare
- Education Business Partners
- Teaching Quality and Academic Enhancement
The Education Business Partners are the strategic link to each college and to Cornwall for the service to ensure that college requirements are understood and that the colleges and the service are working together to deliver an excellent overall student experience:
- Suzanne Byrch – SISS (College of Social Sciences and international Studies)
- Gareth Carey-Jones – BUS (University of Exeter Business School)
- Rob Plastow – CEMPS (College of Engineering, Mathematics and Physical Sciences)
- Alison Hume – CLES (College of Life and Environmental Sciences)
- Tim Rushforth – EMS (College of Medicine and Health)
- Catriona Taylor – Cornwall
- Eli McCutchion – HUMS (College of Humanities)
Student Immigration Support
Student Immigration Services works to support the recruitment of international students to the University and to provide advice and support to our international students, with a particular focus on the legal compliance requirements set by the UK government, from the point of application through to the completion of their studies.
The service is comprised of three areas:
Immigration Compliance Unit is responsible for maintaining a central oversight of compliance with the Home Office’s requirements for Tier 4 sponsors.
Tier 4 CAS Team are responsible for issuing Confirmations of Acceptance for Study (CAS) to new students
International Student Support Office provide immigration advice and welfare support to international students and applicants.
Rachel Winzer, Business Manager College Operations
Within her role supporting the College Operations division, Rachel works with ESS to provide business management and strategic support functions through the Strategic Support Team.
The Strategic Support Team support budget planning and management and provide financial, HR, staff development, and communication across the service as well as Risk Management, Strategic Planning and project support.
Student Employability and Success
Student Employability is a key resource for students, graduates and graduate recruiters. We have over 40 staff working to help improve student chances of getting a great job after they graduate. Through the Career Zone we provide one-to-one guidance and careers information, the service places an emphasis on co-operative working, joining with university alumni and local businesses to help students learn more about their chosen career paths.
Academic Success focuses on strategic development with the academic and professional services communities, with particular attention to achieving the goals of the Education Strategy.
The library underpins education and research by providing extensive digital and physical academic information resources.
Library resources and highly quality customer-focused services:
- are now primarily digital
- can be discovered from the Library website
- are accessible to students and academic staff wherever and whenever they want to work
Study facilities include the main Forum Library, open 24/7, and 8 other locations in Exeter and in Penryn.
The University’s cultural assets and activities supporting learning and research include care and promotion of
- rich special Heritage Collections
- the unique Bill Douglas Cinema Museum
- Arts and Culture collections and support for research impact through artistic collaborations
- innovative Digital Humanities research work embedding digital methods and resources.
University Librarian, J.Anthony-Edwards@exeter.ac.uk
Phone: 01392 723870
Delivering high quality support services that are essential to the student learning journey and to the delivery of an excellent student experience, Student Services is critical to every student and throughout their time at the university.
The service is comprised of 7 areas:
- The University Timetabling Service
- Our Examinations team
- The Student Records
- The Forum SID team
- The Community Liaison team
- The International Support team
- The ESS Hub teams
Wellbeing and Welfare
Wellbeing Services can offer a range of services to support students personally and in their studies when difficulties occur.
Wellbeing Services is our umbrella term for the multiple wellbeing teams we have here at the University. We are made up of three main pathways including:
Alongside these pathways the Welfare team makes up the fourth service area. Wellbeing Services also includes the Exeter Access Centre.
We support current students studying at our Exeter campuses (Streatham Campus and St Luke's Campus). If you are based at our Penryn campus, please visit the FXU Wellbeing pages.
Teaching Quality Assurance and Enhancement focuses on strategic development with the academic and professional services communities, with particular attention to achieving the goals of the Education Strategy.
The division is made up of Academic Development, Quality Assurance, Education Projects and e-Learning.
The Head of TQAE is Roni Roberts.