Skip to main content
Try out our chatbot!
AV Support

AV Support manage the AV services in centrally managed teaching rooms.

AV Guidance

Contact Us.

Contact the IT Service Desk

Contact us

Contact us

Contact us

The IT Service Desk is a dedicated team of specialists within Exeter IT who are ready to provide help, guidance and advice when you raise a request or fault.

Raise an Enquiry - Staff

Students with an IT problem will need to log an enquiry by 'asking a question' at sid.exeter.ac.uk using an 'IT' category such as 'IT account'.

Selecting the 'IT' category is important to log your enquiry with the IT Service desk.

Full guidance for logging an enquiry in SID can be found here.

Raise an Enquiry - Students

If you are unable to work or log in you can contact us by phone

Penryn Campus

University of Exeter staff and students in Cornwall should contact the Exeter IT Service Desk:

Tel: 01392 72 5050

Website: IT Service Desk - Home

If you need to contact the FX Plus Service Desk:

Tel: 01326 213822
Email: servicedesk@fxplus.ac.uk
Text: 07511 398329 and start your text with SD
Website: http://www.fxplus.ac.uk/study/it-service-desk

Knowledge Spa, Truro

IT Support for Exeter staff and students based at the Knowledge Spa is provided by the FX Plus Service Desk

Quick Dial: #6135
Phone: 01326 213822
Email: servicedesk@fxplus.ac.uk
Twitter: @FalUoEIT

Exeter IT Service Desk

Tel: +44 (0) 1392 72 5050

Opening times:

08:00 - 18:00 Monday to Friday

Web:  IT Service Desk

If you are experiencing issues with setting up Multi Factor Authentication you can call us on:

+44 (0) 1392 72 4994