Contact the IT Service Desk
The IT Service Desk is a dedicated team of specialists within Exeter IT who are ready to provide help, guidance and advice when you raise a request or fault.
Students with an IT problem will need to log an enquiry by 'asking a question' at sid.exeter.ac.uk using an 'IT' category such as 'IT account'.
Selecting the 'IT' category is important to log your enquiry with the IT Service desk.
Full guidance for logging an enquiry in SID can be found here.
If you are unable to work or log in you can contact us by phone
University of Exeter staff and students in Cornwall should contact the Exeter IT Service Desk:
Tel: 01392 72 5050
Website: IT Service Desk - Home
If you need to contact the FX Plus Service Desk:
Knowledge Spa, Truro
IT Support for Exeter staff and students based at the Knowledge Spa is provided by the FX Plus Service Desk
Exeter IT Service Desk
Tel: +44 (0) 1392 72 5050
08:00 - 18:00 Monday to Friday
Web: IT Service Desk
If you are experiencing issues with setting up Multi Factor Authentication you can call us on:
+44 (0) 1392 72 4994