When you arrive

When you arrive

Before completing these tasks make sure you complete those in Before you arrive. The essential tasks listed below are for you to complete when you arrive at university, information for arrivals outside of Freshers' Week is also contained.

We will email you details about when and where you can collect your room key for university accommodation before your arrival. For more information on collecting your room key at Exeter campuses check Arrivals and Freshers' Week information or for students studying at the Penryn Campus, Cornwall, check the Arrivals and Welcome page.

 

If you are arriving late in the evening or outside of Freshers’ Week, please check the accommodation office website for alternative arrangements concerning your room key collection and who to contact if you have any questions.

Your UniCard is a vital part of your university life. See applying for your UniCard if you haven't yet applied (6th September) . If you do not apply for your unicard by the deadline for your campus it might take several weeks after your arrival on campus.  

Exeter: Streatham campus

Please collect your UniCard from the Great Hall. Please bring photo ID with you. 

  • 15-18 September, 10am-4pm, Great Hall
  • 21-25 September, 10am-4pm, Great Hall
  • 8-9 and 12-13 October, 10am-1pm Forum marquee  
  • after 13 October, contact SID and arrange a collection time

Exeter: St Lukes campus

Please collect your UniCard from the marquee on the Quad. Please bring photo ID with you. 

  • 15-18 September, 10am-4pm, marquee on the Quad
  • 21-25 September, 10am-1pm, marquee on the Quad
  • 8-9 and 12-13 October, 10am-1pm SID, St Lukes Hub 
  • after 13 October, contact SID and arrange a collection time

Penryn Campus: All students

  • If you are living in Glasney Student Village or Packsaddle you can collect your UniCard at Glasney Lodge from 14 September. If you are living in The Sidings, your UniCard will be available for you there.
  • For those living in other residences, cards can be collected from the Compass Information Desk based in the library (Monday - Friday 09.00-17.00)
  • Please bring photo ID with you.

What to do if your UniCard isn't there to collect?  

You submitted your photo online by 6 September deadline?
If you did and your card isn't available please contact SID online who will check your card status and advise you. 

You didn't submit a photo online
Please submit your photo now to the UniCard Portal and you will be emailed once your card is ready. 

You submitted a photo online after 6 September. 
Your card is being printed and you will be contacted by SID once it is ready. 

 

We have welcome packs and safety packs available for all new students arriving on our campuses. Your pack will contain a t-shirt, eco-mug and water bottle and you’ll also receive a pack of safety items including three re-usable face masks and a thermometer. Details of where to pick up your welcome pack can be found below.

If you need any advice or support on campus when you arrive, please ask anyone wearing a bright blue University of Exeter polo-shirt. These are our new Here to Help team who will be available to help with queries and to direct and support you to navigate campus and buildings in a COVID-19 secure way. You’ll find them in the marquees outside the Forum, Streatham Campus, at St Luke’s Quad and around campus at Penryn. 

Exeter: Streatham campus

  • 14-18 September, 10am-4pm, Great Hall
  • 21-25 September, 10am-1pm, Great Hall 
  • 28 September - 7 October, 10am-4pm University Reception (on Great Hall Piazza)
  • 8-9 and 12-13 October and 11-12 January, 10am-1pm Great Hall marquee 
  • between these dates please ask a Here to Help volunteer in the Forum who will be able to support you collecting your items.

Exeter: St Luke's campus

  • 14-18 September 10am-4pm, marquee on the Quad
  • 21-25 September 10am-1pm, marquee on the Quad
  • 28 September - 7 October, 10am-4pm St Luke's Hub
  • 8-9 and 12-13 October  and 11-12 January, 10am-1pm, marquee on the Quad
  • between these dates please ask a Here to Help volunteer in the St Luke's Hub who will be able to support you collecting your items.

If you are living in University managed accommodation your safety items will be waiting in your room when you arrive. If you are living in private accommodation, please collect them from the marquee on the Quad on the above dates.

Penryn campus

  • 14-25 September 10am-4pm, Environment and Sustainability Institute (ESI) Reception – for all other students

We developed a guide to help you through your first term and give you a handy checklist of tasks and links to show you everything you’ll need to know. Look at your New Students' Guide

Your academic induction programme is an important introduction to your studies, your course and your college. If you have any questions which aren’t covered in the induction or you have arrived late to campus and have missed induction sessions you can contact your Info Point. They will inform you about any College procedures and how to contact your Personal Tutor or Supervisor for your initial meeting.

To find out what college you are in and find a suitable contact visit our Academic Colleges and subject disciplines.

Join our student ambassador community daily from 2-3pm, running from 31st August to 30 October in a group Zoom session. Warm Welcome Sessions are a great place for you to ask any questions about the university and student life and connect to other students in a virtual forum as you join our campuses for the first time or as a returning student.

October

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 We’re really looking forward to welcoming you over the coming weeks. Below is a summary of some of things to do – online and on our campuses: 

Streatham 

What 

When 

Where 

More Information 

ID card collection 

ID cards will be available from Monday 21 - 25 September.   

8/9 and 12/13 October and 7/8 and 11/12 January.

Cards will be available to collect from the Great Hall.

(If you arrive between or later than these dates please contact the SID desk to arrange collection).

Please ensure you submit your photo online by 2 September.  Details of how to do this are on the New Students’ Guide.  If you miss this deadline you card won’t be available for several weeks after arrival to campus! 

Welcome Gifts

Monday 14 - Friday 18 September, 10.00-16.00
Monday 21 - Friday 25 September, 10.00-13.00

 

Collect your welcome gifts (water bottle, eco-mug) from the Great Hall.

NOTE: T-shirts are not available until w/c 21 September and can be collected when you come for your ID card that week.

 
 

Thursday 8 - Friday 9 October, 10.00-13.00

Monday 12 - Tuesday 13 October, 10.00-13.00

Thursday 7 - Friday 8 January

Monday 11 - Tuesday 12 January

Collect your welcome gifts (T-shirt, water bottle, eco-mug) from the Forum Marquee.  

Sports 

Ongoing from Monday 14 September onwards 

In various locations across our campuses and locally 

More information is available here 

Social activities, clubs and societies 

Ongoing from early September 

On line and in various locations across our campuses and locally 

More information is available from the Guild Fresher’s site 

Safety Items – re-usable face coverings and digital thermometers 

End of August onwards in accommodation; 

14-18 September; 

21-25th September; 

28 September and 2 October;

8/9 and 12/13 October. 

 

 

For students living in our University managed accommodation these items will be in your rooms ready for your arrival.

 

For students living elsewhere pop along to the Great Hall to collect: 

 

 

Chaplaincy 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Find us in a pop up marquee outside the Forum 

More information about our chaplaincy can be found in the New Students Guide

 

Wellbeing 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Various visits to the campus 

Further details of timings to follow. 

More information about our wellbeing services can be found in the New Students Guide 

COVID-19 advice, 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Find us in a pop-up marquee outside the Forum, or ask anyone wearing a bright blue University of Exeter polo-shirt 

 

General campus advice and support –need directions, etc 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Find us in a pop-up marquee outside the Forum, or ask anyone wearing a bright blue University of Exeter polo-shirt 

 

 

St Luke’s 

What 

When 

Where 

More Information 

ID card collection 

ID cards will be available from Monday 21 September.   

Cards will be available to collect from the marquee in St Luke’s quad 21-25 September and again 8/9 and 12/13 October and 7/8 and 11/12 January. 

If you arrive between or later than these dates please contact the SID desk to arrange collection. 

Please ensure you submit your photo online by 2 September.  Details of how to do this are on the New Students’ Guide.  If you miss this deadline you card won’t be available for several weeks after arrival to campus! 

Welcome Gifts

Monday 14 – Friday 18 September 
Monday 21 – Friday 25 September

Thursday 8 - Friday 9 October
Monday 12 - Tuesday 13 October

Collect your welcome gifts (T-shirt, water bottle, eco-mug) from the St Luke’s Marquee.

 

Sports 

Ongoing from Monday 14 September onwards 

In various locations across our campuses and locally 

More information is available here 

Social activities, clubs and societies 

Ongoing from early September 

On line and in various locations across our campuses and locally 

More information is available from the Guild Fresher’s site 

Safety Items – re-usable face coverings and digital thermometers 

End of August onwards in accommodation; 

14-18 September; 

21-25th September; 

28 September and 2 October; 

8/9 and 12/13 October. 

 

 

For students living in our University managed accommodation these items will be in your rooms ready for your arrival. 

 

For students living elsewhere pop along to the marquee in the quad to collect 

 

 

Chaplaincy 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Marquee in the quad 

More information about our chaplaincy can be found in the New Students Guide

 

Wellbeing 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Various visits to the campus 

Further details of timings to follow. 

More information about our wellbeing services can be found in the New Students Guide 

COVID-19 advice, 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Marquee in the quad, or ask anyone wearing a bright blue University of Exeter polo-shirt 

 

General campus advice and support –need directions, etc 

Monday 14-Friday 18 September 

Monday 21 – Friday 25 September 

Marquee in the quad, or ask anyone wearing a bright blue University of Exeter polo-shirt 

 

 

 

Penryn: 

What 

When 

Where 

More Information 

ID card collection 

Thursday 10-Sunday 13 September 

Monday 14 September onwards 

 

If you are moving into University accommodation your ID cards will be available at Glasney Lodge (for those living in Glasney Student Village and Packsaddle) and The Sidings Reception for those living at The Sidings. 

For all other students, cards will be available from the Compass, located in Library in the Exchange Building 

Please ensure you submit your photo online by 2 September.  Details of how to do this are on the New Students’ Guide.  

Sports Centre 

Ongoing from Monday 14 September onwards 

Penryn Sports Centre on campus 

More information is available from the Penryn Sports Centre webpages 

Social and sporting activities, clubs and societies 

Ongoing from early September 

On line and in various locations across our campus and locally 

More information is available from The SU Welcome site 

Many of our social events are organised by our on-campus partner, details of what is planned can be found online 

Safety Items – re-usable face coverings and digital thermometers 


And Welcome gifts (T-shirt, water bottle, eco-mug)

Thursday 10 - Sunday 13 September

 

Monday 14 September onwards 

For students collecting their keys for University managed accommodation you will collect your safety items in the Sports Hall.

For all other students please go to ESI Reception from Monday 14 September onwards.

 

Chaplaincy 

Monday 14 - Friday 18 September 

Monday 21 - Friday 25 September 

 

More information about our chaplaincy can be found in the New Students' Guide and online

Wellbeing 

Monday 14 - Friday 18 September 

Monday 21 - Friday 25 September 

 

More information about our wellbeing services can be found in the New Students' Guide and online 

COVID-19 advice 

Monday 14 - Friday 18 September 

Monday 21 – Friday 25 September 

Ask anyone wearing a bright blue University of Exeter polo-shirt or the pink ‘How can we Help’ T-shirts 

Visit our COVID-19 webpages for the latest information and FAQs 

General campus advice and support, directions, etc 

Monday 14 - Friday 18 September 

Monday 21  - Friday 25 September 

Ask anyone wearing a bright blue University of Exeter polo-shirt or the pink ‘How can we Help’ T-shirts 

 

The ResLife team will welcome and support you as you settle in to your new home. They have an exciting programme of events and activities planned including exercise classes, a movie night and tea and cake evenings on and off campus. A variety of trips and events are also planned throughout the year. 

 

For anyone living in on-campus accommodation 

Follow their Facebook page for details and to get involved 

Truro: 

Our team at Truro are liaising direct with you for your bespoke Induction plans.  These are both in person and online information resources. 

Additional tasks for international students

Make sure you complete the tasks above as well as below when you arrive at university.

Once you have registered and arrived in the UK, you will need to send us a copy of your passport and visa.  We will send you an email with instructions on how to do this after you register.

Our International Welcome Programmes will help you get settled. The programmes are full of information sessions, online tours and events. The programmes will be launched in July 2020. 

It is important that international students who are with us for more than 6 months register with a Health Centre or the doctors' (GP) surgery near your accommodation . Students with us for less than six months may not register with a Health Centre but are entitled to emergency health care. You can find out how and where to register here.

Your visa grant letter will state if you need to register with the police. Full information on how to do this can be found on our website here.

We will be holding Police Registration on campus on Wednesday 28 September and Wednesday 27 October 2020. Information on how to book available soon.  

Many UK banks do not let you open a bank account until you are in the UK and have registered on a programme of full-time study. It can take up to 2 weeks to open a bank account. Find out how to do this here.

If English is your second language you may wish to enrol in some free support classes or look at the possibility of credit bearing module options here.

Orientation sessions for Erasmus and International Exchange/Study Abroad students will be held (via Zoom) at the start of Freshers’ Week.  Online 1:1 study support sessions will take place throughout the week to help students finalise their study programmes.  Further details including dates and times will follow.

 

All students under 25 years of age starting at the University of Exeter are advised to have the Meningitis ACWY vaccination. If you haven’t had this already in your home country, our Student Health Centres will vaccinate you for free:

Exeter campuses (Streatham and St Luke's)

Cornwall campuses (Penryn and Truro)

Explore Exeter

I decided to create the Ultimate Bucket List for a first year student here at Exeter.

Get lost wandering around the green forestry of Exeter’s campus and find out why our student blogger Tessa wants you to take part in nineteen challenges to ensure you live your best life at the University of Exeter. Take a look at Tessa's blog.