When you arrive

Before completing these tasks make sure you complete those in Before you arrive. The essential tasks listed below are for you to complete when you arrive at university, information for arrivals outside of Freshers' Week is also contained.

We will email you details about when and where you can collect your room key for university accommodation before your arrival. For more information check Arrivals and Freshers' Week information.

For students studying at the Penryn Campus, Cornwall you will be able to collect your room key on arrival from the accommodation stand in the Sports Hall over the Arrivals Weekend or from Glasney Lodge from Sunday 15 September. The accommodation office will contact you with your arrival time slot. 

If you are arriving late in the evening or outside of Freshers’ Week, please check the accommodation office website for alternative arrangements concerning your room key collection and who to contact if you have any questions.

Your UniCard is a vital part of your university life. See applying for your UniCard if you haven't yet applied. See where and when you can pick it up below.

Exeter campuses: International students

You will be given your UniCard once you have completed International Student Clearance.

Streatham Campus: Home/EU students

The UniCard collection point is in the Forum during Freshers' Week from 09.00-18.00. Please note that you do not need your UniCard until the start of your course. If the queue is estimated to be longer than 1 hour, you will be asked to return the next day.

Your collection time is based on the first letter of your family name. 

Collection time Family name initial
09.00-10.30 A-D
10.30-12.00 E-H
12.00-13.30 I-L
13.30-15.00 M-P
15.00-16.30 Q-U
16.30-18.00 V-Z

St Luke's Campus: Home/EU students

You are classed as a St Luke's student if you are: 

  • a Medical School student
  • studying an Education related subject
  • studying a Sports and Health Sciences related subject

Your UniCard can be collected from Info@St.Luke's, South Cloisters Building, during Freshers' Week, between 08.30 and 16.30 daily. 

Penryn Campus: All students

Please collect your UniCard from the Sports Hall during arrivals weekend and from Info Point, Peter Lanyon Building, Monday-Friday 08.45-17.00.

Exeter campuses students' Welcome Pack includes information from the University, Students' Guild and Athletic Union. You will receive your Welcome Pack when you move into University accommodation. If you are living in private accommodation or arrive at your hall outside arrivals weekend please collect a pack from the Guild Information Point in Devonshire House.

Our new students’ guides are full of useful information to help you have the best start to your time at university. Your guide will be in your Welcome Pack and it will be available online during Freshers' Week. 

Your academic induction programme is an important introduction to your studies, your course and your college. If you have any questions which aren’t covered in the induction you can speak to your College Administrative office (Exeter), or the Info Point, Peter Lanyon Building (Penryn), which are open 08.45-17:00, Monday to Friday. 

If you can’t make your academic induction programme because you are arriving outside of Freshers’ Week, please present yourself to your College Student Services Office as soon as possible (Exeter) or to the Student Information Desk in Peter Lanyon Building (Penryn). They will inform you about any College procedures and how to contact your Personal Tutor or Supervisor for your initial meeting.

To find out what college you are in and find a suitable contact visit our Academic Colleges and subject disciplines.

If you’re arriving outside of Freshers’ Week please read our N‌ew Students' Guide (Post Freshers' Week edition) which will be available in early September. We have a number of late arrival orientation meetings where a member of our support staff will tell you about the services available to you at the university and answer any questions. 

Exeter campuses

to be confirmed    




Penryn Campus

If you are studying at the Penryn Campus please speak directly to the Info Point, Peter Lanyon Building.

Additional tasks for international students

Make sure you complete the tasks above as well as below when you arrive at university.

Your welcome email from Admissions will tell you whether you need to present original documentation to the University before completing online registration.

There is more information about what you must present and where you can do this can be found at the following pages:

Exeter campuses (Streatham and St Luke's)

Cornwall campuses (Penryn and Truro)

Our International Welcome Programmes will help you get settled. The programmes are full of information sessions, tours and social events. The programmes will be launched in July 2020. 

It is important that international students who are with us for more than 6 months register with a Health Centre. Students with us for less than six months may not register with a Health Centre but are entitled to emergency health care. You can find out how and where to register here.

Your visa grant letter will state if you need to register with the police. Full information on how to do this can be found on our website here.

Further information on arrangements for new international students will be available in July. 

Many UK banks do not let you open a bank account until you are in the UK and have registered on a programme of full-time study. It can take up to 2 weeks to open a bank account. Find out how to do this here.

If English is your second language you may wish to enrol in some free support classes or look at the possibility of credit bearing module options here.

Further information about Induction, Module allocation and Paperwork will be available shortly.  


All students under 25 years of age starting at the University of Exeter are advised to have the Meningitis ACWY vaccination. If you haven’t had this already in your home country, our Student Health Centres will vaccinate you for free:

Exeter campuses (Streatham and St Luke's)

Cornwall campuses (Penryn and Truro)

Explore Exeter

I decided to create the Ultimate Bucket List for a first year student here at Exeter.

Get lost wandering around the green forestry of Exeter’s campus and find out why our student blogger Tessa wants you to take part in nineteen challenges to ensure you live your best life at the University of Exeter. Take a look at Tessa's blog.