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Courses and resources

Me as Manager - My Communication (Centre 4 Learning)



Leadership & Management


People Management

About this course:

This is a highly interactive course which focuses on how to communicate effectively in line with the Exeter values.

Participants will practise the core skills that underpin effective communication: powerful questioning, focused listening and confidently sharing your message.

Learning outcomes:

By the end of the session you will (be able to):.

- Clarify what constitutes effective communication - how to recognise it and how to demonstrate it.

- Build trust, explore the trust equation and develop an action plan for maximising trust.

- Practice the key skills of listening, questioning and showing empathy.

- Examine a real-life situation that has been challenging and to construct and practice a more assertive approach to achieving your outcome.

- Build credibility, assertiveness and confidence.

Who should attend this course:

This course is aimed at managers who are following either Pathway 1 (Essentials) or Pathway 2 (Practitioner) within our People Management Development programmes.

Delegates will be looking to grow their management skills.

You may be new to a management role, or have a few years of experience but with limited formal training.

Before the course:

Delegates will be provided with pre-reading and/or activities prior to the session.


Anne Fogarty, Senior Consultant, Centre 4 Learning.

Learning provider:

This course is administered by People Development; please contact if you require further details.


3 hours.

Please use the link below to add your name to the waiting list. TBC TBC TBC Free No info

Please add yourself to the waiting list and we will contact you once dates are available.


Book your place or add your name to the waiting list