Online learning: FAQs Pre-login information Welcome Event Virtual Tour

Mandatory Training for staff, associates and casual workers

People working for the University of Exeter are required to undertake mandatory training to ensure that we not only comply with regulations and the law but also ensure that your knowledge, skills and understanding of these important areas are kept up to date, enabling you to work safely, effectively and confidently.

all new staff, associates and casual workers must undertake the "All staff" training identified below.
all existing open-ended and fixed-term contracted staff must ensure they are up to date with the "All staff" training identified below and will be reminded if they need to complete one or more of these courses.
Associates and casual workers who started prior to 1st September 2019 are not included in the current system but may be asked to undertake one or more of the "All staff" training courses by their "requester" or person responsible for their training.

More information can be found within the Mandatory Training Policy

Mandatory training is delivered either through LearnUpon, our e-learning system, or face-to-face by a trainer.

The tabs below show mandatory training that is currently required for ‘All Staff’ (which includes associates and casual workers) and for sub categories. Individuals and managers should consult the information below and ensure that all mandatory training has been completed in line with individual role/post requirements. In addition, new staff should also attend the online Welcome to the University (Virtual Event).

If you are having any problems or have any queries please go to our comprehensive FAQs.

All staff

The "All Staff" category includes casual workers and associates (paid and unpaid).

The following training must be completed on the first day of work at the University, the four courses below will be automatically loaded onto staff LearnUpon dashboards. Staff will then be re-enrolled 28 days prior to becoming non-compliant, as per the renewal periods listed below. For more information see the FAQs

Course title	Timeframe by which the training should be completed	Refresh/Renew Periods	Sponsor Department and Additional Notes
Prevent Duty - Inclusive, Cohesive and Safe Universities	Day 1 at the University	Every 3 years	Compliance, Governance and Risk Information Governance – University web pages
Diversity and Inclusion in Higher Education	Day 1 at the University	Every 2 years	Equality, Diversity and Inclusivity
Health and Safety Introduction	Day 1 at the University	Every 2 years	Health, Safety and Wellbeing
Information Governance	Day 1 at the University	Every 2 years	Compliance, Governance and Risk Information Governance – University web pages

Professional Services

Not all of the following will be mandatory for all staff. Managers must assess roles and assign relevant training as required. Managers must also check the All Staff and Specialist Roles tabs. For a majority of the online courses below staff will need to self-enrol once logged into their LearnUpon account.

Course title	Mandated for the staff listed below	Additionally advised for the staff listed below	Timeframe by which the training should be completed	Sponsor Department and Additional Notes
Corporate Conscience	All staff Grade G / Senior Lecturers and above. Self-enrol via your LearnUpon dashboard	All staff approving financial decisions or procuring goods and services	Within 3 months of starting at the University	Compliance, Governance and Risk Prevention of bribery and other improper conduct – University web pages Modern Slavery Act Transparency Statement
Carriage of Dangerous Goods	This is a mandatory course for anyone who packages and transports dangerous goods as defined in the regulations			Health, Safety and Wellbeing
CoSHH for Laboratory Users	This course is for staff who are required to complete and manage CoSHH risk assessments and/or are involved in the CoSHH risk assessment process within their College or Service	As advised by the Health & Safety team		Contact the Health & Safety team
CoSHH for Non Laboratory Users	This course is designed to provide guidance and awareness of chemistry safety (or COSHH) issues for operatives who routinely use a small number of chemicals and may enter laboratory type areas in the course of other work)	Estates and security operatives who may enter laboratory spaces during the course of their work, for example, an electrician fixing a light fitting within a teaching laboratory		Contact the Health & Safety team
PDR Training for Reviewers (Professional Services)	All reviewers of Professional Services staff	Prior to conducting PDRs		People Development
Prevent Duty – Policy and Procedures on Freedom of Speech	Selected staff who have been contacted - this course requires staff to self-enrol. Any member of staff who may request, book or administrate the booking of external speakers			Compliance, Governance and Risk
Prevent Duty – Support for Individuals	Selected staff who have been contacted - this course requires staff to self-enrol. Any member of staff with welfare responsibilities for students, or who may be contacted by any other individual who has a concern with regard to the welfare of a student			Compliance, Governance and Risk
Recruitment and Selection	Any member of staff who sits on a recruitment panel.	This course should be completed by anyone involved in shortlisting candidates and/ or interviewing candidates during a recruitment process	Prior to taking part in any recruitment process	Human Resources - Recruitment

Academic/Research

Not all of the following will be mandatory for all academic and research staff, managers must assess roles and assign relevant training as required. Managers must also check the All Staff and Specialist Roles tabs. For a majority of the online courses below staff will need to self-enrol once logged into their LearnUpon account.

Details of additional (non-mandatory) training, available to academic and research staff, can be found on the Exeter Academic pages.

Course title	Mandated for the staff listed below	Additionally advised for the staff listed below	Timeframe by which the training should be completed	Sponsor Department and Additional Notes
Corporate Conscience	All staff Grade G / Senior Lecturers and above. Self-enrol via your LearnUpon dashboard	All staff approving financial decisions or procuring goods and services	Within 3 months of starting at the University	Compliance, Governance and Risk Prevention of bribery and other improper conduct – University web pages Modern Slavery Act Transparency Statement
Prevent Duty – Policy and Procedures on Freedom of Speech	Selected staff who have been contacted - this course requires staff to self-enrol. Any member of staff who may request, book or administrate the booking of external speakers			Compliance, Governance and Risk
Prevent Duty – Support for Individuals	Selected staff who have been contacted - this course requires staff to self-enrol. Any member of staff with welfare responsibilities for students, or who may be contacted by any other individual who has a concern with regard to the welfare of a student			Compliance, Governance and Risk
Recruitment and Selection	Any member of staff who sits on a recruitment panel.			Human Resources - Recruitment
Research Integrity	All academic staff involved in research	Technical Services and other staff involved in or directly supporting research		Research Ethics and Governance
Carriage of Dangerous Goods	Anyone who packages and transports dangerous goods as defined in the regulations			Health, Safety and Wellbeing
CoSHH for Laboratory Users	This course is for staff who are required to complete and manage CoSHH risk assessments and/or are involved in the CoSHH risk assessment process within their College or Service.	As advised by the Health & Safety team		Contact the Health & Safety team
CoSHH for Non Laboratory Users	This course is designed to provide guidance and awareness of chemistry safety (or COSHH) issues for operatives who routinely use a small number of chemicals and may enter laboratory type areas in the course of other work)	Estates and security operatives who may enter laboratory spaces during the course of their work, for example, an electrician fixing a light fitting within a teaching laboratory		Contact the Health & Safety team
HEA Fellowship through Aspire Framework	All academic staff on E&R and E&S contracts through Academic Professional (see Academic Professional entry below)	Academics and professional services colleagues who teach and/or support students learning		Educator Development Lecturers (E&R) on the Professional Development Programme (PDP) must gain HEA Fellowship through the Academic Professional programme specifically as part of their probation
Learning and Teaching in Higher Education (LTHE)	All postgraduates who intend to teach, are contracted to teach and/or assess students.	Associate Lecturers, researchers, and professional services colleagues who are new to teaching and/or new to teaching at Exeter		Educator Development Successful completion of the LTHE assessment leads to HEA/ASPIRE Associate Fellowship
PDR Reviewer Training for Academic Colleagues	Academic Leads		Prior to conducting PDRs	People Development
PDR Training for Reviewers of Research Staff	All reviewers of Research Job Family staff		Prior to conducting PDRs	People Development
Academic Professional Programme	New Lecturers (E&R) on the Professional Development Programme (PDP) and New Lecturers (E&S)	Other staff for whom Academic Practice (teaching and/or research) is a key part of their role		Graduate School of Education Successful completion of Academic Professional leads to: Postgraduate Certificate in Academic Practice (PCAP) HEA/ASPIRE Fellowship Certificate from the Institute of Apprenticeships (for those on the Standard Pathway)
PGR Pastoral Tutoring	All PGR pastoral tutors	Any staff member who supports or contributes to the pastoral care of PGR students	Prior to engaging in PGR pastoral tutoring duties, if possible, or within the first term of being a PGR pastoral tutor	Educator Development PGR pastoral tutors are encouraged to take this workshop alongside the Supporting Students / HWSS workshops (face-to-face or online)
Human Tissue Act (HTA) Training	Any staff removing, storing or using any human tissue for research or teaching	Technical Services and other staff involved in or directly supporting research		HTA Team

Specialist Roles

Course title	Mandated for the staff listed below	Additionally advised for the staff listed below	Timeframe by which the training should be completed	Sponsor department and additional notes
ADR Awareness	All those who ship packages of dangerous goods via road, sea and rail		Before packaging any goods	Contact the Health & Safety team
Chemical Deliveries	Stores operatives who are receiving chemicals into their stores for redistribution	Porters, reception and workshop staff in buildings without dedicated stores may also be eligible	Within 3 months of starting at the University	Contact the Health & Safety team
Environment and Climate Emergency Induction	Selected staff who have been contacted - this course requires staff to self-enrol	All staff		Sustainability
Health and Safety: Fire Marshal & Evacuation Officer		Employees of University of Exeter. Employees of third parties where co-ordinated emergency plans are in place.		Health, Safety and Wellbeing
Health and Safety: Person in Charge (Fire Safety) (PiC) and Deputy Person in Charge (Fire Safety) (PiC)	Employees of the University of Exeter who have been appointed by their line managers to carry out the role of PiC or Deputy PiC.			Health, Safety and Wellbeing
Hydrofluoric Acid Awareness Training	All First Aiders who are required to potentially deal with a HF contaminated casualty	Also suitable for anyone working with HF or within the vicinity of HF		Contact the Health & Safety team
Ladder Training	Selected Campus Services staff who have been contacted	Any other University staff member who uses ladders and steps at work		Contact the Health & Safety team
Laser Safety Awareness	Those who will work with lasers in class 3R, 3B or 4	Those that will work or be located close to lasers may also benefit from attending		Contact the Health & Safety team
Principles of ionising radiation protection	Those who will work with sources of ionising radiation	Those that will work or be located close to ionising radiation sources may also benefit from attending		Contact the Health & Safety team
SharePoint Site Owners	SharePoint site owners		Before requesting a SharePoint site and then on a yearly basis	Exeter IT
Radiation Protection Supervisor Training	Those staff appointed Radiation Protection Supervisors.			Contact the Health, Safety and Radiation Protection Officer
Radiation Protection Supervisor Refresher Training	Anyone in the role of RPS whose last training was 3 years or more ago			Contact the Health, Safety and Radiation Protection Officer

FICS

The training listed below is relevant to certain roles within Campus Infrastructure and Operational Support Services (CIOSS). Managers must also check the All Staff and Professional Services sections of this table for additional mandatory training.

Course title	To be completed by all FICS staff	Additional advised for the staff listed below	Timeframe by which the training should be completed	Sponsonr department and additional notes
Environment and Climate Emergency Induction	All FICS staff		As part of the induction procedure for new staff	Sustainability
ADR Awareness	All those who ship packages of dangerous goods via road, sea and rail		Before packaging any goods	Contact the Health & Safety team
BICSc: Housekeeping & Facilities Management Cleaning	All staff carrying out cleaning duties in Campus Services			BICSc
BICSc: Refresher Course	All staff carrying out cleaning duties in Campus Services whose training has expired			BICSc
Food Safety in Catering Level 2	All catering staff			Campus Services
Food Safety in Catering Level 3 (Supervising)	All catering staff with a supervisory role			Campus Services
Pollution Prevention and Emergency Response	Mandatory for Grounds, Direct and Indirect Works staff - line managers to identify requirement			Sustainability
Abrasive Wheels	Selected Campus Services staff who have been contacted			CRC
Asbestos Awareness	Property Services and Estate Services staff who may work with or come into contact with Asbestos containing materials during their normal work activities	Technical Services staff who may come into contact with asbestos		CRC
Tail Lift Operator	Porter Staff		No use of equipment is permitted until training has been completed	CRC
Ladder Training	Selected Campus Services staff who have been contacted	Any other University staff member who uses ladders and steps at work	Please note that this training must be renewed every 3 years	Contact the Health and Safety team
Suicide Intervention	Campus Security Staff			Campus Security

FAQs and Enquiries

If you are having problems or have any queries please first go to our comprehensive FAQs. If you cannot find the answer to your question please use the SID Online system choosing the relevant catagory. Log in and start a “New Enquiry”, choosing ether "Mandatory Training General","Mandatory Training Dispensation" or "Mandatory Training Course Content Feedback" from the “Category” drop down list.

LearnUpon - online learning

Most of our mandatory training is completed online and is available 24 hours a day 7-days a week. Courses that are mandatory for all staff and casual workers are automatically loaded on to your LearnUpon dashboard. Visit the LearnUpon log on page to access your account using your SSO.

Go to online training

Face to Face

For face-to-face courses people can follow the links in the table below, search for courses through our A-Z, or enrol via trent self-service. Staff and casual workers must confirm with their managers which face-to-face courses are relevant for their role.

Monitoring via the MI Hub

Online mandatory training is only reported through the MI Hub (Trent records are not updated). Managers and individuals can monitor their team or individual mandatory training compliance via the MI Hub. Further details about this can be found on the HR page of the MI Hub using the My Team report (only certain staff members have access to the full mandatory training report).

Exemptions and Additional time to complete courses

To apply for an exemption or additional time to complete one or more courses please visit our FAQ section on Exemptions and Additional Time.

Creating New Training

If you are considering creating some new training that is going to be mandatory, there is a process which you must follow.