New Students Guide

Emergency contacts

External

Contact Description and contact details

Emergency services

If you are experiencing a serious, genuine emergency only, contact the Police, Fire service, Ambulance or Coastguard.
Phone: 999

Police non-emergency contacts

Police non-emergency enquiries
Phone: 101

NHS 111

24/7 medical advice and support, including mental health support. Open throughout the year. Call 111 from your phone, or go to NHS 111 online.

Hospitals / Accident and Emergency care (A&E)

Royal Devon and Exeter Hospital (Wonford)
Phone: 01392 411 611

Royal Cornwall Hospital (Treliske - nearest A&E to Penryn)
Phone: 01872 250 000

Utilities emergencies

Gas/Carbon Monoxide leak emergency - National Gas
Phone: 0800 111 999

Power Cut / Electrical Supply concerns - National Grid
Phone: 0800 678 3105 or 105

Water supply / sewerage emergency - South West Water
Phone: 0344 346 2020

Coastguard

Dial 999 or 112 and ask for the coastguard.

Explain your location

What3words app

Samaritans

If you are feeling depressed, despairing or suicidal, for whatever reason, Samaritans are available 24 hours a day to talk and provide support.

Phone: 116 123 (This number is free to call)
Email: jo@samaritans.org

Other ways to contact

Address: 10 Richmond Road, Exeter EX4 4JA

Samaritans Truro:
19 Treyew Road, Truro TR1 2BY

University

Contact Description and contact details

Switchboard

Exeter
Phone: +44 (0) 1392 661000

Penryn
Phone: +44 (0) 1326 370400

Estate Patrol (Exeter)

Visit the Estate Patrol website. 24 hour security and safety service on and off campus.

Routine: 01392 723999
Emergency: +44 (0) 1392 722222

Campus Safety and Support (Penryn)

Routine: 01326 255875
Website

Emergency including first aid:
+44 (0) 1326 254444

Glasney Lodge, Halls (Penryn)

Phone: 01326 253503

Advice Services

The SU Advice Service (Penryn)
Email: info@thesu.org.uk

Students' Guild Advice Service (Exeter)
Email: advice@exeterguild.com