Student services
Got a question? Contact SID Online
SID Online is your first point of contact for most of your student queries. Once you have activated your Exeter IT account you'll find the answers to most of your queries in the searchable help section. If you can't find what you need, you can logging your enquiries directly in the SID Online portal.
Contact us in person:
Exeter
SID, The Forum, Streatham Campus / South Cloisters, St Luke's Campus
0300 5550444
Cornwall
Support for students in Cornwall
For in-person queries related to your academic programme of study, contact
Penryn Info Point, Peter Lanyon Building, Penryn
01326 371800
For in person enquiries about any aspect of student life at Penryn Campus, whether you have a quick query or require specialist support, contact The Student Helpdesk, level 1 of Penryn Library, Exchange Building
01326 370460
Exeter
Student services directory - Exeter campuses
Accommodation
All you need to know about our accommodation options and services
Career Zone
Providing you with support at your stage of career planning
Chaplaincy (Faith)
The Multifaith Chaplaincy team work together to serve the whole University community, of all faiths and none.
Cost of living
Advice and support to manage your money
Academic Literacy & English (ISC)
This provision helps students to improve and develop their academic English and literacy skills for academic study, and to build communicative and intercultural competence for life in the UK
Equality and Diversity
Committed to supporting you to work and study in an environment that promotes equality
Estate Patrol (Security)
24 hour security and safety service on and off campus
Hub / Info Points (Education Services)
The main teams who deal with any queries relating to your academic studies, assessments and awarding
International Student Community and Support
Information on living in the UK, events and visa advice
IT Help Desk
Accessing IT support
Libraries
The library underpins education and research by providing extensive digital and physical academic information resources
Student Administration
Find information and resources to assist you with academic issues
Students’ Guild (Devon)
Students' Guild Advice
Free, independent and confidential advice service for students in Exeter, specialising in University processes, housing and student finance
Study Skills
Dedicated to enhancing your academic success and educational experience at University
Student Finance (Fees and funding)
Information on student fees, funding, how to pay and much more
Student Health Centre
Register with the Student Health Centre. Doctors (GPs) and nurse practitioners can help with medical problems as well as those related to University life including exam stress and change in lifestyle
Wellbeing Services
Supporting your health and wellbeing during your time at University
Cornwall
Student services directory - Cornwall campuses
Accessibility & Inclusion
Support and advice for students with disabilities, health conditions and Specific Learning Differences (dyslexia, dyspraxia and ADHD).
Accommodation
All you need to know about our accommodation options and services
Campus Food and Drink
Details of food and drink outlets and offers on campus
Campus Safety and Support
24 hour security and safety service on campus. Watch our video on what our Safety and Support team does
Campus Sports Facilities
Find sports facilities on campus
Career Zone
Providing you with support at every stage of your career planning
Cost of living
Advice and support to manage your money
Digital Hub
Guidance and advice to help you master and adopt new and existing digital tools
Disability advice and support
See the information for accessibility and inclusion above
Equality, Diversity and Inclusion (EDI)
Committed to supporting you to work and study in an environment that promotes equality
English Language Skills Support
Classes and one-to-one tutorials in English for academic purposes, if English is not your first language.
International Student Community and Support
Information on living in the UK, events and visa advice.
IT Service Desk
Accessing IT Support
Library
The library underpins education and research by providing extensive digital and physical academic information resources
Multifaith Chaplaincy
Pastoral and spiritual care for students of all faiths and none. Watch our video about the Multifaith Chaplaincy and their activities
Penryn Info Point (Education Services)
The main team who deal with any queries relating to your academic studies, assessments and awarding.
The Penryn Info. Point team is located in the Peter Lanyon Building on Penryn Campus. Call +44 (0)1326 371800.
Learn about support for students in Cornwall
The Student Helpdesk
Your first port of call for help and advice on any aspect of university life whether you have a quick query or require specialist support. We can point you in the right direction. Watch our Helpdesk video.
Visit the Student Helpdesk on the first floor of the Penryn Campus Library. Email studenthelpdesk@fxplus.ac.uk or call 01326 370460.
Skills and Engagement team
Student learning support, including workshops on writing, referencing and study skills
Student Finance (Fees and funding)
Information on student fees, funding, how to pay and much more
Students' Guide Cornwall 2026/27
Students’ Union (Cornwall)
Students’ Union Advice
Free, impartial and confidential advice for students in Cornwall
Support & Report
We are an inclusive community. If you have witnessed or experienced harassment, including sexual harassment, bullying, intimidation and discrimination you may wish to report it and get support.
Wellbeing team
Wellbeing appointments are available from the Wellbeing team plus we have a range of resources to support your health and wellbeing during your time at university.
