The University of Exeter is working in partnership with Gradintel (an external partner) to produce the HEAR. Your HEAR will be a digitally signed electronic document that you can share with employers or education providers. Please look out for your registration email (from GradIntel) which will contain important information to access the Gradintel website. You must be registered with Gradintel so you can access your HEAR securely.
Eligible students will be sent a registration email after completio of studies. You need to register with Gradintel using the link provided in this registration email.
Please wait for this email before registering with Gradintel, to ensure that your University of Exeter record is correctly linked to your Gradintel account.
Once you have registered with Gradintel and logged onto the website you can access your HEAR by clicking on the University Services, then click on Documents and you will then be able to see your HEAR.
Completing your registration using the email link will ensure that your details are linked to your current degree course. Once registration is complete you will be prompted to update your contact email on Gradintel to your personal email address, as your UoE email account will eventually expire after leaving the University.
This is the primary means of resolving any issues including forgotten username/password.
Please complete this form - Email request change form - to get your email changed from your @exeter one to your personal email.
Log an enquiry via SIDOnline, or telephone 0300 555 0444.
When logged into Gradintel you are able to share your HEAR with employers or another University by sending them an electronic token which enables them to view your HEAR.
The procedure for sharing your documents is as follows:
- Log into your account via www.gradintel.com.
- On the left hand menu under University Services click on ‘Documents’. This will show a list of all your available documents.
- Click on the ‘Share’ icon of your chosen document.
- This will take you into a ‘Share Document’ screen. Complete each field to specify the share parameters and recipient information, and click ‘Continue’.
- On the next page, check your details are entered correctly, tick the box if you consent to your document being shared, and click ‘Share Now’.
That will then send an e-mail, which includes a document access token, to the recipient’s e-mail address. The recipient will then be able to view your document(s).
When you wish to share your HEAR (eg. with a potential employer or a postgraduate admissions department who has requested it) you will note there is a small box of text to enter a message - ‘message to recipient’ - that will accompany your HEAR. This is meant as a brief header (max. 250 characters), so you do not have the space to write a letter as detailed as that which would accompany a CV.
Nevertheless you are advised to keep your message formal. In most situations you will have been asked to provide your HEAR, in which case you will know the name of the recipient. In that case start your message with, for example, "Dear Ms Smith" and sign off with "Yours sincerely". If you do not know the name of the person you are sharing your HEAR with, begin with "Dear Sir/Madam" and sign off with "Yours faithfully".
Your message might look something like this:
Dear Ms Smith
As requested I attach my Higher Education Achievement Report. Please let me know if you require further information at this stage.
I look forward to discussing my application further.
The University does not provide a printed copy of your HEAR as only the electronic version of your HEAR is officially verified. Any employer you issue it to may choose to print or save a copy for their records and you can print a copy for yourself.
When you graduate your HEAR is finalised and, with the exception of factual errors, cannot be changed. If there are any factual errors in your final HEAR then please complete this form. Please note that we cannot add any new achievements to a Final HEAR. Please note that activities and achievements often use generic text to cover a range of similar activities. We operate a correction window for 2 weeks after a Final HEAR is issued. Following this window we would usuallly reissue a HEAR where this is required about a month after that. Any correction requests received at other times of the year would be dealt with the next time HEARs are issued in July or December. A final HEAR will only be corrected within 3 years of it being issued.