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Transcripts and certificates

Alumni can obtain copies of their degree transcripts and certificates from the University.

Higher Education Achievement Report (HEAR)

In 2014-15, the University phased in a new Higher Education Achievement Report (HEAR) that replaces degree transcripts.

To find out whether this affects you, visit the HEAR information for alumni page

If you are  eligible and haven't received your transcript, we might have already registered an account for you. Please check your university email account for an email from and ensure that it didn't go to the junk/spam folder. This email will have a link for you to activate your account.

If you cannot find the email or the activation link has expired, please contact Gradintel at providing the following information: (1) Full Name, (2) Date of Birth, (3) University Student ID, and (4) University Email Address.

If you would like more information about your HEAR transcript, contact or visit the gradintel website. Alternatively, read more about HEAR at Exeter.

Digital Transcripts

Graduates of the University of Exeter awarded after June 2021 are entitled to a digital archive copy of their Certificate, Transcript and a covering eLetter. These Graduates will be able to view and invite prospective employers, Higher education providers and other third parties to view their Certificates and Transcripts in a secure and verifiable digital format. These are all accessible through one Online Portal. Graduates can access this Portal once their Award has been conferred and should always keep the information on their account up to date.

To create your account please use this link:

Full Guidance on how to create an account and use the system can be found in this comprehensive PDF Guide.

These Documents can be shared with a third party of your choice. Full details of how this works can be found in the following guide.

Recently awarded students

Undergraduates & Postgraduates

A transcript of marks is sent (free of charge) to all students leaving the University. If you are attending a forthcoming ceremony within 2 months of your award being processed your award documents will be issued to you at the ceremony.

If you are not attending, or your award has been conferred more than 2 months in advance of a forthcoming graduation ceremony hard copy documents will be posted to your home address by the Graduation team, please see this web page for more information.


Transcripts issued by the University show information about the qualification awarded, the modules taken during the study period, and the credits for each module taken.

Transcripts can be ordered and paid for via our online store.


All University of Exeter Graduates are presented with a Degree Certificate at their Graduation Ceremony (Certificates are posted to those who choose to be awarded in absentia).

Subsequent and replacement copies of the Degree Certificate can be ordered via our online store.

Current students should log an enquiry in the SID Online portal under the category “transcripts and certificates”

Alumni who no longer have an Exeter account can email  

Alternatively please call UK: 0300 555 0444 / International: + 44 (0) 1392 724724 if you have already placed an order please quote your EXE order number in all correspondence. 

Academic References

Please note alumni requesting Academic References Verification or World Education Services (WES) evaluation can find more advice on this web page under the relevant tabs.