Skip to main content


The Student Information Desk can assist current and past students with education verification for World Education Services (WES). Please see the guidance below to review the options. 

We are partnered with World Education Services (WES) who accept Electronic Academic Documents for evaluation report via a secure online platform. Preview the list of documents required by WES here.

Current students: 

Students currently enrolled onto their programme of study can be issued an Interim Transcript. The Student Information Desk can share this document digitally with WES on your behalf.  

To request this please log an enquiry through SID Online to request this. We will require your WES Reference number. 

Please note that we only supply final Transcripts and Certificates for completed students.

Exeter Alumni:

There are several methods that Alumni can use to share their documents with WES, please read the guidance below: 

1. Share via GradIntelligence using your Higher Education Achievement Report (HEAR) 

Most undergraduates and taught postgraduates who completed their studies from 2014 onwards will receive a HEAR Enhanced digital transcript. There is further information on the following pages indicating eligibility and FAQs about the HEAR: 

Gradintelligence hold a contract with WES and all Gradintelligence users can therefore use the below detailed service to share their HEAR documents with WES. Please find below the contact details:

For more information regarding sharing your HEAR with WES, please click on the link below:


How to share your HEAR via Gradintelligence

You can electronically share your digital documents with any desired third party, including WES, via the Gradintelligence service.

 The procedure for sharing your document is as follows:

  1. Log into your account via
  2. On the left hand menu under University Services click the Documents option.
  3. Then select the “Share” option of your chosen document.
  4. This will take you into a ‘Share Document’ screen. Complete each field to specify the share parameters and recipient information and click ‘Continue’.
  5. You can view your share history via the document’s ‘More’ option. 

That will then send an e-mail which includes a document access token, to the recipient’s e-mail address. The recipient will then be able to view your document.

The document share is almost instant. The recipient receives an email from us and is directed to follow a link for an access code to view your document.

You can view the share history of each of your documents from within your Gradintelligence account.

 The procedure for viewing your share history is as follows:

  1. Log into your account via
  2. On the left hand menu under University Services click the Documents option.
  3. Select the document you require and click on ‘More’, and then ‘Share History’. 

  You will now be able to see details of who you have shared this document with, when it was shared, and whether it has been viewed.


2. Share eDocuments via The Digital Certificates Web Student Portal 

Students awarded from 2021 onwards will have access to their digital documents via The Digital Certificates Web Student Portal. This will enable you to share your documents with WES securely via Advanced Secure Technologies (AST).  

The Digital Certificates Web Student Portal enables you to view electronic versions (in PDF format) of your qualification and status documents; it allows you to share electronic documents with third parties by creating connections. 

For more information please read the Student PDF Guide found here. For information relating to how third party organisations and individuals access your Documents please see the Third party guide found here.  

We advise students to contact WES directly regarding third-party registration.


3. Exeter Alumni self-upload: 

WES applicants can upload certificate scans directly to WES, although academic transcripts will not be accepted this way. 

Please see here for more advice:  

4. Exeter Alumni Direct Transmission via SID 

If you are not able to share your documents by any of the above direct sharing routes The Student Information Desk can assist by sharing digital copies of award documentation directly with WES via Direct Transmission. 

Please contact us by email: using your WES Reference No in the title of your email if this is required. 

Please provide the following additional information so we are able to verify your records: 

  • Student name at the time of Graduating 
  • Student Date of Birth 

  • Student Number (If known) 

  • Title of Degree awarded 

  • Date of award  

  • Statement confirming that you are the subject of the data request 

 Please note we do not hold electronic copies of graduate’s award documents on record therefore:  

  • If you have your original transcript and certificate, please provide us with a clear scan of your documents (PDF preferred), which we can verify against your records and share with WES directly viasecure file delivery.  

  • If you do not have your original documents, you will need to purchase replacement copiesfrom ouronline store so that we can create a scan of the document to send electronically. 

  •  Instructions on how to use the online store can be foundhere. WES will not accept duplicate documents through postal mail, so if you place an order you will need to provide a postal address for the hard copy documents to be sent to after we have scanned them. 

Pre-2000 records 

  • Graduates who completed their studies prior to 2000 will not have a digital Student Record assigned to them and we will have to confirm your details in our archive. This can sometimes cause delays. Please call SID on 0300 555 0444 (UK) / +441392 724724 (International) if you have any queries prior to ordering replacement copies online 

Further Support: 

If you have any questions relating to sharing your academic Transcript or Certificate with WES. Please contact us as follows: 

Email: please quote your WES Reference No in all correspondence. 

Phone:  0300 555 0444 (UK) / +441392 724724 (International) to escalate urgent requests.