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Courses and resources

Me as Manager - My Communication (Centre 4 Learning)



Leadership & Management


People Management

About this course:

This is a highly interactive course which focuses on how to communicate effectively in line with the Exeter values.

Participants will practise the core skills that underpin effective communication: powerful questioning, focused listening and confidently sharing your message.

Learning outcomes:

By the end of the session you will (be able to):.

- Clarify what constitutes effective communication - how to recognise it and how to demonstrate it.

- Build trust, explore the trust equation and develop an action plan for maximising trust.

- Practice the key skills of listening, questioning and showing empathy.

- Examine a real-life situation that has been challenging and to construct and practice a more assertive approach to achieving your outcome.

- Build credibility, assertiveness and confidence.

Who should attend this course:

This course is aimed at managers who are following either Pathway 1 (Essentials) or Pathway 2 (Practitioner) within our People Management Development programmes.

Delegates will be looking to grow their management skills.

You may be new to a management role, or have a few years of experience but with limited formal training.

Before the course:

Delegates will be provided with pre-reading and/or activities prior to the session.


Anne Fogarty, Senior Consultant, Centre 4 Learning.

Learning provider:

This course is administered by People Development; please contact if you require further details.

Duration: 3 hours.

This course occurs on the following dates
12/02/2024 Delivered Virtually 09:30 12:30 Free Anne Fogarty 4
19/02/2024 Delivered Virtually 13:30 16:30 Free Anne Fogarty 3
09/05/2024 Delivered Online 13:30 16:30 Free Anne Fogarty 10

Book your place or add your name to the waiting list