Cleaning
The cleaning teams include over 200 staff who provide a professional cleaning service 24 hours a day, 365 days a year across both Exeter campuses and University-managed student accommodation. All staff are trained to British Institute of Cleaning Science (BICSc) standards, ensuring high-quality cleaning practices are followed. The teams play a vital role in supporting students and staff by maintaining clean, safe, and welcoming environments as well as supporting conferences, events, and other activities held across the University.
On this page:
Services
This service is charged at £30 per hour.
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Giedre Danylaite-Zemaitaitiene Mike Paddon |
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01392 723902 Yvonne Pinto Rosa Duarte |
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01392 726542 Angela Green Isla Roberts |
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Exeterhallscleaning@exeter.ac.uk Kirsty Hine Anna Searle Marcella Aslett |
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hollandhallcleaning@exeter.ac.uk Lorraine Howell Elwira Janowicz Brenda Stapleton Christos Lambrianos Emma Drew Beata Knapp |
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Tina Chapter Alan Burnage Sam Wellman Henrieta Mockeviciute |
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Paul Knight |
BICSc
BICSc (British Institute of Cleaning Science)
The University of Exeter's Cleaning Teams are trained to BICSc Licence to Practice (LTP) standards, ensuring they deliver safe, effective, and professional cleaning services.
- All cleaning staff complete BICSc training and assessment.
- Qualifications are renewed every three years.
- Training is delivered through the University's BICSc Academy.
- The Academy promotes continuous improvement by introducing new products, equipment, and cleaning technologies.
- Regular audits help maintain high standards and reduce waste.
- Staff are trained in the correct, safe, and effective use of cleaning equipment and materials.
- BICSc training supports consistent, high-quality cleaning across the University.
The BICSc Academy is managed by our Assistant Facilities Manager (BICSc) Sian Cozens, who completes all training and course assessments.
For more information contact Sian bicsc@exeter.ac.uk
What we do and don't do
Offices
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What we do |
We are unable to |
What you do |
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Vacuum the floor monthly (large open offices will be done fortnightly) Clean work surfaces, ledges, skirting (if clear) fortnightly or monthly Corridors - vacuum weekly Internal windows will be cleaned where necessary |
Clean computer screens, keyboards, mouse Move personal belongings Clean boards in offices or corridors |
Clear up spillages immediately Ensure surfaces are clear of belongings, if cleaning required Ensure waste disposed of in correct bins Report faults or damage to the helpdesk
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Kitchens
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What we do |
We are unable to |
What you do |
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Sweep/mop/vacuum the floor weekly Wipe work surfaces (if clear of equipment), skirtings, walls and ledges weekly Empty bins 2-3 times per week Provide blue paper roll |
Provide cleaning equipment or products Put away crockery or cutlery Empty/load the dishwasher |
Provide, clear and clean your own cutlery and crockery Clean microwave/fridge Clear up spillages immediately Provide your own cleaning materials and store correctly Ensure surfaces are clear and clean after every use Ensure food waste and packaging is disposed of in correct bins Remove glass/tin waste Report faults or damage to Help Desk |
Communal areas
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What we do |
We are unable to |
What you do |
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Vacuum/mop the floor 3 times per week Visually inspect, litter pick up and wipe tables daily if necessary Empty recycle bins daily if necessary Windows will be cleaned regularly (where necessary) Clean ledges/skirting boards weekly |
Clean computer screens, keyboards, mouse Move personal belongings Clean boards in offices or corridors |
Clear up spillages immediately Ensure surfaces clear of belongings if cleaning required Ensure waste disposed of in correct bins Report faults or damage to the helpdesk
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