Commercial, Residential and Campus Services (CRC)
Commercial, Residential and Campus Services (CRC) oversees the strategic and operational development of a wide range of services, generating income and delivering value that supports the University's academic vision.
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Campus Services Helpdesk
The Campus Services Help Desk is the one stop shop for all cleaning, porterage and estimate requests.
Watch: A year in the life
A year in the life of the teams within Commercial, Residential and Campus Services at the University of Exeter.
Peter Scargill
Director of Commercial, Residential & Campus Services
Commercial, Residential & Campus Services plays a vital role in shaping the student experience and supporting the wider university community. Incorporating accommodation and campus environments, hospitality, retail, events, grounds, transport, facilities and Estate Patrol, the directorate creates the conditions that enable students to live, learn and thrive. Through innovation, collaboration and a commitment to continuous improvement, the service delivers welcoming places, high-quality experiences and sustainable solutions that support student wellbeing, academic success and the university's long-term ambitions.
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Campus Security
Our Campus Security team is at the heart of campus life, providing a friendly, professional service 24 hours a day, 365 days a year. Committed to creating a safe, secure and welcoming environment, the team works closely with students, colleagues, local authorities and emergency services, to support our community.
Commercial Development and Operations
The University’s Commercial Development and Operations teams deliver a wide range of services that generate income, enhance experiences, and support the University’s strategic aims. From events and venue management to catering and shops on campus, our teams provide high-quality services for students, staff, visitors, and external partners across our campuses and the wider Exeter community.
Facilities Operations
Facilities Operations plays a vital role in supporting our students, staff and visitors every day. Through our essential operational, cleaning, logistics and support services, we create safe, welcoming and sustainable environments where students can live, learn and thrive, and where teaching, research and university life can flourish. Our dedicated teams work across our campuses and residential communities to keep our spaces clean, safe, well maintained and fit for the future. Together, we support an outstanding student experience while contributing to the University’s sustainability ambitions and long-term success.
Grounds and gardens
The Grounds and Gardens team cares for the University of Exeter’s campuses, maintaining over 150 hectares of grounds, gardens and sports facilities. Their work includes managing specialist plant collections, seasonal planting, indoor plants, and more than 10,000 trees across campus.
The team looks after diverse outdoor spaces including ponds, wildflower meadows, orchards and woodland, helping to protect and enhance biodiversity. They also maintain sports pitches and playing surfaces, carry out arboricultural work, manage litter, and keep key routes safe during winter weather.
Through year-round expertise and care, the team creates attractive, sustainable and welcoming environments for students, staff and visitors.
Residential Services
Residential Services supports students from accommodation application through to life in residence. The team manages around 6,500 University bedspaces, helping students secure accommodation and providing advice on housing options in Exeter.
They support students with accommodation contracts, day-to-day residence queries, complaints and conduct issues, while working with residence teams and partners to ensure accommodation is safe, compliant and well maintained. The team also helps students adapt to independent living by providing guidance, resolving issues and signposting specialist support when needed.
Their focus is on delivering a positive, safe and supportive accommodation experience that helps students feel at home and succeed at university.
About us
Commercial, Residential & Campus Services plays a vital role in shaping the experience of everyone who studies, works and visits our university. By putting students, staff and customers at the heart of everything we do, we create welcoming, inclusive and sustainable places where people can live, learn, work and thrive.
Through our accommodation, campus and commercial services, we support an outstanding student experience, drive sustainable commercial growth and invest in our people, facilities and services. By embracing innovation, collaboration and continuous improvement, we make the most of our resources and contribute to the University's ambition for a more sustainable future.
Our dedicated people are at the heart of everything we achieve, working together to create enriching experiences and a vibrant, inclusive and sustainable university community for current and future generations.