Residential Services

Accommodation Office
Northcote House
The Queen's Drive
University of Exeter
EX4 4QJ

For current students, most day-to-day accommodation enquiries should be raised through your Residence Reception Team or the Student Information Desk (SID). For accommodation applications and general enquiries, contact the Accommodation Office.

The Accommodation Office manages applications and allocations for University-owned, managed and approved partner accommodation.

We can help with:

• Applying for University accommodation
• Accommodation allocation
• Accommodation contracts
• Arrival information
• Moving into your accommodation
• Advice on accommodation options

Our team supports students from their initial enquiry through to their arrival at the University.

Once you've moved into your accommodation, we're here to help you make the most of your time in halls.

We work with Residence Reception teams, Residence Life, Facilities Management, Catering and our accommodation partners to provide a safe, inclusive and supportive living environment.

Support includes:

• Advice on living in your accommodation
• Information about communal living
• Accommodation updates and planned works
• Maintenance reporting
• General accommodation enquiries
• Signposting to specialist support services

Your Residence Reception Team is your first point of contact for most day-to-day accommodation queries.

The Contracts and Residence Experience (CARE) team supports students living in University-managed and partner residences throughout their accommodation contract.

The team can help with:

• Accommodation contract enquiries
• Community living advice
• Student complaints
• Conduct matters
• Additional accommodation charges
• Health and safety guidance
• General support throughout your tenancy

Our aim is to help students enjoy a positive residential experience while ensuring accommodation remains safe, inclusive and well managed.

If you're looking for accommodation outside University residences, we provide information and guidance to help you explore your options. 

We can help with: 

• Information about purpose-built student accommodation (PBSA)  
• Studentpad accommodation listings  
• Advice on finding private accommodation  
• Signposting to specialist housing and tenancy advice  

Where appropriate, we'll direct you to organisations that can provide legal or tenancy advice.  

Living away from home can be a big adjustment, and we're committed to helping students feel supported throughout their time in accommodation.

Working alongside Residence Life, Student Information Desk (SID), Wellbeing Services and other University teams, we can help direct you to the right support whenever you need it.