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Accommodation in Exeter

Residence receptions

Your residence reception is your first port of call if you have any questions about your room or need to report a maintenance issue.

If you have a room move query, please refer to our Moving rooms or residences page.

Collecting keys:

If you’re arriving to collect your keys when reception is closed, please go to your residence and then call Estate Patrol on 01392 723999 and they will come to give you your room key. 

If Estate Patrol are dealing with an emergency at the time, they could be delayed in reaching you, but please continue to wait for them.  

Charges for replacement keys and locks can be found on the Damage and Misconduct page.

Most receptions look after several residences in an area. See below to find the relevant contact details for your reception: 

Bridestowe House Reception is part of UPP and covers the following residences: 

  • Lafrowda 
  • Rowe House 
  • St German's (Chagford, Lydford, Christow and Widecombe) 
  • Spreytonway 

Address: 

Bridestowe House 
St German's Road 
Exeter 
EX4 6TL 

Contact: 

01392 723905  
Bridestowehouse@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the following: 

  • Lafrowda - in the L Block laundry room located next to Bridestowe House reception 
  • Spreytonway – key box on the wall of Spreytonway laundry 

Faults can also be reported using the Home at Halls app. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

Ross House Reception is part of UPP and covers the following residences: 

  • Birks Grange Village Self Catered (F-Q) 
  • Duryard 
  • Moberly 

Address: 

Ross House 
Birks Grange Village H Block 
New North Road 
Exeter 
EX4 4GE 

Contact: 

01392 726230 
rosshouse@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the following:  

  • Birks Grange Village blocks F to Q - in H Block laundry 
  • Duryard – key box on the wall of Duryard laundry 
  • Moberly - key box on the wall of Moberly laundry 

Faults can also be reported using the Home at Halls app. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

Birks Grange Reception covers the following residences: 

  • Birks Grange Village Catered (A-E blocks) 
  • Cook Mews 
  • King Edward Court 
  • Llewellyn Mews 
  • St David's (Brunel Close and Kingdom Mews) 

Address: 

Birks Grange Village 
New North Road 
Exeter 
EX4 4PQ 

Contact: 

01392 725180 
birksgrange@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri)

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the key drop-off box outside the front door to Birks Grange Central Block Reception. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

East Park reception is part of UPP and is in F block at East Park. 

Address: 

East Park 
Rennes Drive 
Exeter 
EX4 4GX 

Contact: 

01392 726666  
eastparkreception@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 23:00 (Mon-Sun) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in a key drop-off box in C, F and L Laundry. 

Faults can also be reported using the Home at Halls app. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

Holland Hall Reception covers the following residences: 

  • Holland Hall
  • Holland Hall Studios
  • Mardon Hall[FM1] [IE2]
  • Clydesdale Rise
  • Nash Grove

Address: 

Holland Hall 
Clydesdale Road 
Exeter 
EX4 4SA 

Contact: 

01392 722330
hollandhall@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the key drop-off box outside Holland Hall Reception. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

The Exeter Halls reception is in Lopes Hall and covers the following residences: 

  • Lopes Hall 
  • Pennsylvania Court 
  • Ransom Pickard 
  • Garden Hill House
  • Lafrowda Cottage

Address: 

Lopes Hall 
St German's Road 
Exeter 
EX4 6TH 

Contact: 

01392 725624  
exeterhalls@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the key drop-off box outside Lopes Hall Reception. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

Rowancroft Reception is based in Radford House and covers the following residences: 

  • Nancherrow 
  • Rowancroft - Davies House; Garden House; Francis House; Radford House and Studio block 
  • Rowancroft Court 
  • Rowancroft Mews 

Address: 

Radford House 
Rowancroft 
Fore Street 
Heavitree 
Exeter 
EX1 2AP 

Contact: 

01392 725816
rowancroft@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri)  

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the key drop-off box outside Radford House Reception. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

Address: 

James Owen Court 
Sidwell Street 
Exeter EX4 6SD 

Contact: 

01392 725758 
jamesowencourt@exeter.ac.uk 

Term Time Opening Hours: 08:00 – 20:00 (Mon-Fri) 

Opening times may vary at different vacation times. 

Out of hours, keys can be returned in the key drop-off box outside James Owen Court Reception. 

Find out where to collect your post and parcels, and how to have post addresses to you on your residence webpage.

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