Student Services
Delivering high quality support services that are essential to the student learning journey and to the delivery of an excellent student experience, Student Services is critical to every student and throughout their time at the university.
The service is comprised of 7 areas:
- The University Timetabling Service coordinates and produces the teaching timetable which is critical to the daily delivery of teaching activity to students across the university.
- Our Examinations team manages the summative student examination cycle throughout the year and throughout the University at 20,000+ exams sat per year, an essential requirement of a student’s academic journey.
- The Student Records team meets the needs of external bodies such as HESA, ensuring that University data capture is compliant with HESA requirements as well as acting as the backbone of internal student data records from first registration through to graduation.
- The Forum SID team in the David Allen Student Services Centre is leading the way in HE service delivery. It handles all non-academic student and staff enquiries circa 200,000 enquires a year and is the gateway to the core professional support services provided by the University. The SID Senior Advisor team also manage and coordinate the delivery of high-quality and high volume Graduation ceremonies twice a year.
- The Community Liaison team help build relationships and networks with our community partners, including the Town and County Councils, statutory authorities and local resident associations. This team also deploys Student Wardens into the local community to enable positive community improvement and awareness projects on behalf of the University and students.
- The International Support team ensures that International students receive a dedicated and tailored welcome into the University as well as implementing a diverse offering of cultural activities, raising and promoting global and diversity awareness amongst our staff and students.
- The ESS Hub teams located in academic buildings in Exeter and Penryn campuses deliver student services, including academic related services, to staff and students. The Hubs each have relevant discipline specialties depending on their locations.
