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Telephony (staff)

The Telecommunications Team is part of Exeter IT. It provides a variety of telephony and voice communication services to schools, colleges and departments within the University.

Services offered by Telecoms include:

  • Telephone provisioning
  • Telephone moves and changes
  • Telephone support (via SID)
  • Changing outbound dialling restrictions
  • Advanced telephony services such as pickup-groups and hunt-groups
  • Call flow management
  • Voicemail
  • Maintenance of the Telephone directory
  • Call billing / reporting

All requests for installing new data and telephony cabling/sockets should be made via the Campus Services Help Desk.

Penryn Campus Service Desk

Monday - Friday
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.

Saturday and Sunday
10am - 12.30pm and 1.30pm - 6pm

Tel: 01326 213822
Text no: 07511 398329 and start your text with SD

Exeter IT Helpdesk


Opening times: 08:00 - 18:00 Monday to Friday

AV Support - For all urgent AV, Video Conferencing and Learning Spaces‌ requests please go to the Learning Spaces Support pages - learningspaces


Also see: Ordering telephony equipment and pricing