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Multi-factor Authentication

Multi-factor Authentication (MFA)

MFA adds an essential layer of protection to your University of Exeter IT account. Even if your password is compromised, MFA helps to stop unauthorised access to your account. 

Key takeaways

  • You must set up at least two MFA methods, or you may be locked-out of your account.
  • Only approve MFA notifications, phone calls, or prompts you expect.
  • The preferred MFA method is push-notifications from the Microsoft Authenticator app.

Set up MFA

Further guidance and support are available from the Digital Hub. This page requires you to sign in.

An illustration of a computer and web page connected by a mobile phone

What is MFA?

MFA is a security method that requires you to provide two or more pieces of evidence to verify your identity when you access your University of Exeter IT account. For example, you may need to enter a password and approve a notification on your phone. This way, even if someone knows your password, they cannot access your account without the second factor.

Why is MFA important?

It’s an essential security tool because it helps protect both you and the organisation from unauthorised access. It also helps to prevent cyberattacks that could compromise the University’s systems. MFA is a common and effective security practice that is used increasingly by many organisations and services.

Help with MFA

  1. Follow the MFA quick setup guide for iPhone (iOS) or Android.
  2. Check the Essential IT Security guides from the Digital Hub.
  3. Contact the IT Service Desk.