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Equipment purchasing (staff)

Equipment purchasing

Equipment purchasing

Equipment purchasing

Computers, peripherals & accessories

Exeter IT have reviewed and selected a range of standard IT equipment for purchasing.   This range includes Windows and Apple laptop and desktop PC's, as well as peripherals and accessories.

Equipment has been selected to meet user requirements, while providing quality, value and meeting security and supportability requirements.  The majority of IT equipment will include support and warranty cover from Exeter IT or a third party supplier.

You can view the UoE IT equipment standards and current pricing here.

Non-standard IT equipment can also be purchased if options are not suitable, and options and pricing provided.

 

Recommended IT equipment for new starter

Exeter IT would recommend the following minimum IT equipment for an office staff member:

  • 14" UoE Windows laptop
  • 23" PC monitor
  • UoE Windows laptop dock
  • USB Keyboard
  • USB Mouse
  • USB Headset

Please Note: Due to global supply shortages, we're unfortunately having to limit provision of UoE Windows laptop docks to onsite workstations only.  If you require a laptop dock for home use, please log a request and we'll fulfill it as soon as we have managed to increase our stock levels.

To purchase new IT equipment, please follow these steps:

  1. Review the standard IT equipment detailed above
  2. Raise an IT purchase request through the IT Helpdesk by clicking here and selecting 'Request an IT Service' > 'Raise a Desktop Request'.  Please detail the following information:

    • What standard equipment you would like to purchase, or if none suitable details of the requirements so non-standard options can be researched for you
    • Who the purchase is for and where it will be used
    • Confirmation that your department/college IT budget will fund the purchase.  If the purchase is to be funded by a seperate budget, please provide the T1 account code
    • Confirmation if the purchase qualifies for VAT exemption (for further information please check here)
    • Any deadlines for the IT purchase
    • Any other specific software or configuration requirements

  3. A member of Exeter IT will review your request and contact you to clarify any details or non-standard options
  4. Once confirmed, Exeter IT will then raise a purchase order on your behalf with our suppliers and where possible provide equipment faster by supplying from existing UoE stock
  5. Once your IT equipment is available you will be contacted for collection/deployment and any further setup

Please Note: Due to global supply shortages, we're unfortunately having to limit provision of UoE Windows laptop docks to onsite workstations only.  If you require a laptop dock for home use, please log a request and we'll fulfill it as soon as we have managed to increase our stock levels.

Smartphones and tablets

Staff at Cornwall Campuses: Please refer to local IT support.

EE mobile phone voice and data package: £15 per month

Includes:

  • unlimited calls to UK landline and mobile numbers
  • unlimited SMS (text) messages to UK mobiles

Data Usage:

The University has purchased a single data bundle for all mobile phones which is suitable for users to share to standard mobile phone data. This is made available to users on a reasonable use basis.  If there is excessive usage over a connection, the University will recharge this usage directly back to the College or Department the Contract is allocated to.

Strictly not to be used for a WiFi dongle (hotspot) connection.

WiFi dongle data packages :

For use with WiFi Dongles suitable for connecting multiple devices via a 4G mobile. 

Data allowance per month

Term

Total monthly charge

4GB

24

£15.50

8GB

24

£20.00

16GB

24

£30.00

32GB

24

£64.00

64GB

24

£128.00

128GB

24

£256.00

256GB

24

£512.00

512GB

24

£1,024.00

Colleges and Department generally have their own dedicated contact who is responsible for purchasing and managing mobile phone contracts for their staff members.  If your Department or College does not have a contact listed below, please raise a query through the IT Helpdesk who will be able to advise.

Please contact your own relevant Administrator for further information.

College/Department Contact Name Email Address
Business School Antony Reeve A.J.Reeve@exeter.ac.uk
Campus Services and Retail Mike Marshall M.J.Marshall@exeter.ac.uk
Estates Development Claire Coles C.L.Coles@exeter.ac.uk
Grounds Vikki Price V.T.Price@exeter.ac.uk
Property Services Catherine Hayman C.J.Hayman@exeter.ac.uk
Sports Nadia Samara N.Samara@exeter.ac.uk
All other users IT Helpdesk http://www.exeter.ac.uk/ithelpdesk

 

Smartphones

These devices combine the functionality you would normally expect from a mobile phone, such as SMS messaging and internet browsing, with access to email, calendar and online contacts. Many smartphones also include facilities such as media player, camera, gps and gaming.

Tablet Computers

Tablets are touch-screen handheld computers which usually connect to a wireless network and which may also incorporate mobile broadband. One example of a tablet computer, the Apple iPad,  is supported by Exeter IT. For a given memory, the 3G (mobile broadband) version costs around £100 more than the non-3G version, and will incur an additional monthly cost for the Mobile Broadband tariff.

Mobile broadband

This describes access to the internet without any cable connection. The term is usually applied to the access via a cellular network (eg mobile phone provider) for which a SIM is required.

Mobile broadband is often available on tablets and may be added to most laptops as a USB device.

Desk/Landline Handsets

For information on desk-based phones please refer to Telephony web pages.

The Mobile Phone Communications Policy document explains the tariffs and responsibilities for University Managers, Finance Administrators and University mobile users.

The Smartphone Service Support Policy document explains the scope and level of central IT support offered for Smartphones.

The SIM tray is always on the side of an iPhone (except for the first three models), and on an Android it will be on the side or the top. You’ll notice a small hole where the SIM tray is. The SIM can be removed using the SIM-eject tool included with the phone when you first got it. If you have misplaced this tool, you can bend out a paperclip and use the end of this instead.

Poke the paperclip/tool point into the SIM tray hole and push it in lightly and the tray will pop out. Use your fingers to fully remove the tray. You can now tip out the current SIM, and drop your new one into the tray (see below for guidance on knowing your SIM card size) – use the corner cut-off as a guide to orientation. Once the SIM is in properly, it should sit flush within the SIM tray. Then slide the tray back into the phone.

On an older handset model, you may find that the SIM tray is located underneath a removable back cover, below or above the battery.

 

How do I know my SIM card size?

SIM cards fall into three sizes: Standard, Micro and Nano, descending in size. The new SIM card you receive will fit every size option as it can be downsized to fit smaller SIM card trays. You will just need to 'pop out' the appropriate sized SIM for your phone. 

Most phones will come with clear instructions telling you which SIM card size suits the device. Failing that, search online for your exact phone model and the information can be easily found.

In the case of iPhone, anything after the iPhone 6 uses a Nano SIM.

Printers

Exeter campuses

New printers can be requested through the University provider Xerox, by contacting them directly.  

  • email the Xerox Managed Print Team at UoEOnsiteSupport@xerox.com
  • call the Xerox Global Communication Centre (Helpdesk) on: 0370 850 7832

Penryn and Truro campuses 

For printing at the Penryn and Truro campuses, please see FX Plus Printing webpages - https://www.fxplus.ac.uk/our-services/reprographics 

Telephony

Please see: Ordering telephony equipment and pricing