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Industrial Action Compensation Scheme 2022/2023

Protecting your learning outcomes has been, and continues to be, our first priority throughout the 2022/23 academic year’s period of national industrial action, by participating members of the University and College Union (UCU). While we have made every effort to mitigate the disruption to our students from strikes and/or the Marking and Assessment Boycott, we acknowledge and regret that some of you have been impacted as a result.

The Industrial Action Compensation Scheme 2022/23 was introduced to provide compensation as a gesture of good will to students who have been impacted by the industrial action. The scheme has now closed to applicants. All submitted applications will be considered and a response issued within four weeks of the application. 

Further information about the Industrial Action can be found on our Industrial Action web page.

 

More information on the Industrial Action Compensation Scheme

We will review applications under the Scheme to assess the impact on your individual circumstances. This will include consideration of the impact of any lost learning from the strike action and/or the impact of the Marking and Assessment Boycott on your experience and academic outcomes. We will also consider the information we have regarding any mitigation measures that were undertaken to minimise the impact, such as provision of alternative materials to replace lost learning or adjustment and adaptation of any exams and assessments to ensure they are fair.

You will only be able to apply to this Scheme if your module(s) has been impacted by strike action or the Marking and Assessment Boycott during the 2022/23 academic year. We won’t be considering events from previous academic years. 

You’ll be notified if your application under the Scheme has been successful, and the level of compensation being offered. If you accept this sum, arrangements will be made for the compensation to be paid into the bank account which is detailed on your student record. Please can you ensure these details are up to date and accurate, when you apply. You can do this via SRS in iExeter.

If you’re a graduate and need to update your bank details but can no longer access your Student Record (SRS), please let us know in the reply to your offer. Please do not send us the account details with your reply. We will send you a secure form where you can update your details. 

We will consider each case on its own merits. The level of any compensation offered through the Scheme will follow the good practice guidance as set out by the Office of the Independent Adjudicator (OIA).

We will aim to consider your application and get back to you within one month of receiving it. However, should we receive a large number of applications, this will be subject to change.

If you are offered an award of compensation under the Scheme, we aim to pay you this within one month of you accepting your offer, to the bank details we hold in your Student Record (SRS). Please ensure these details are up to date and accurate, when you apply. You can do this via SRS in iExeter.

If you’re a graduate and need to update your bank details but can no longer access your Student Record (SRS), please let us know in the reply to your offer. Please do not send us the account details with your reply. We will send you a secure form where you can update your details. 

Please note this in your reply to your offer, but for security reasons do not send us the account details. We will then send you a link to a secure form where you can update your bank details.  

No, the Scheme provides compensation as a gesture of good will to recognise specific instances where there has been disruption to students’ learning experiences, or a delay in the receipt of marks, which have not been reasonably mitigated through the actions taken by the University.  It is important to note that tuition fees cover a wide range of services that support our students, beyond teaching and learning, which have been provided in full during the period of industrial action. Please see ‘Where do my fees go’ on our web pages for more details.

The Scheme is being run as an informal stage of the complaints process, so if you’re not satisfied with the outcome you can go through our formal complaints process. Formal complaints can be submitted and will be considered in the usual way and you can find further information on our website.  

Postgraduate Research students who have been impacted should contact the Doctoral College for their case for compensation to be considered, on an individual basis.