Facilities Operations Manager
Anthony manages the Facilities Assistants and Mail room. Anthony has excellent logistical abilities which he now uses on a daily basis sorting, prioritising and delivering a robust customer friendly servcie across campus. Anthony also leads in organising the collection, reuse and disposal of our waste.
Facilities Operations Manager
Alain is the Facilities Operations Manager for the Forum Complex (Forum, Devonshire House, Great Hall). He is responsible for the day-to-day operations, as well as the look and feel of the Complex. Alain line manages the day and night Facilities Assistants and the Forum Service Yard, working closely with the central logistics team to accommodate events, bookings and learning spaces. The Streatham Campus receptions team also comes under Alain’s remit. The focus for Alain and his team is to ensure the smooth running of the Forum complex and Streatham receptions, working with many different stakeholders to streamline communications, deliver excellent customer service and maximise efficiency.
Operational Support Officer
Sarah is the Operational Support Officer for Facilities Operations. She works closely with the senior managers within Facilities Operations, to support them and their wider teams.
Facilities Operations Manager (Compliance)
Paul is the sole trainer and assessor of our BICSc courses within our award winning academy. He runs courses all year round at various times to suit the needs of our staff. Paul works closely with Assistant Facility Managers to provide in-depth knowledge of products and equipment to aid with cleaning standards and quality. Paul is also responsible for auditing all the cleaning stores on campus, checking on staff standards and completes onsite assessments of staff. This is to ensure that the BICSc standards and 5s lean standards are being maintained after training has finished. Paul worked incredible hard to ensure the BICSc academy won the “Excellence in Training and Assessment within an Accredited Training Organisation” award at the annual BICSc awards 2017 and he was also one of the two finalists for “Assessor of the Year” at the same awards.
Senior Facilities Operations Manager
Aurelia leads the FM Cleaning Team. Aurelia has many years of cleaning and managerial insight which she uses on a daily basis planning, proritising, and delivering high quality cleaning experience for all University users. The cleaning team of circa 200 staff ensures that all University owned academic and accommodation buildings are clean, safe and ready for use. Aurelia works closely with the Faciltiies Operations Managers to ensure processes, work schedules, rotas and SLA's are adhered to.Aurelia also works closely with our internal stakeholders to ensure smooth running of all University based events and operations.
FM Logisitcs & Contracts Manager
Graham is the FM Logistics & Contracts Manager, he manages FM contracts. Ensuring that the contracts run smoothly for all parties. Graham is always looking to develop smarter and efficient ways of dealing with waste.