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Travel Disruption Information - February to March 2014
Due to the current weather-related travel problems and the subsequent increased demand for car parking, the University has been urgently investigating temporary solutions to help relieve the short term pressure for staff and students.
We are pleased to be able to confirm that, as of next Monday 17 February, a park and ride will operate from the Arena Athletics Stadium in Summer Lane, Whipton, Exeter, to the Stocker Road Entrance of the Streatham Campus. The stadium has a large car park which can accommodate up to 400 cars.
This service will run for a period of 5 weeks from 0830hrs each weekday morning until 1100hrs, and from 1600hrs to 1830hrs each evening.
Both the parking and the shuttle will be free to staff and students. The journey time is approximately 8 - 10 minutes subject to traffic conditions and the shuttle will therefore run approximately every 20 minutes.
Staff and students wishing to access the service will be asked to show their University identification cards.
We are monitoring the situation at the St Luke’s Campus. However, parking is currently within capacity at the campus on most days.
We hope these measures will help make the journey to and from work easier over the coming weeks for everyone.
Rail Disruption Information
As a result of recent adverse weather, the South West is experiencing severe disruption to rail services. The latest information relating to rail services which serve the region is set out below.
Latest News
At present, flooding and storm damage is continuing to affect services in Somerset and Devon with the following service amendments in place:
- Exeter to Newton Abbot remains closed due to the sea wall collapse at Dawlish. Network Rail have confirmed that the line will reopen on Friday 4 April.
- Taunton to Bridgewater is now open with a very limited number of services.
There remain a series of rail replacement services in operation, before travelling, please visit JourneyCheck for the latest information.
Ticket Arrangements
To aid customers who postponed journeys due to flooding or severe weather, the following ticket arrangements are in place:
First Great Western
- For passengers who delayed their journey because of flooding, ticket restrictions are lifted for the return leg of a journey.
- Passengers can travel with unused tickets purchased up to and including Monday 17 February, until Friday 21 February.
- Normal ticket restrictions will apply to tickets purchased for travel from Tuesday 18 February onwards.
CrossCountry
- Advance tickets to/from Exeter will be valid for travel to any station west of Exeter for no additional cost. If travelling between stations west of Exeter and other locations on the CrossCountry network, you only need to purchase a CrossCountry Advance ticket to/from Exeter St Davids.
- Journeys wholly west of Exeter (e.g. Penzance to Plymouth) are not covered by this arrangement.
Discounted Fares
Discounted fares are available to customers travelling on First Great Western services affected by the closure of the railway at Dawlish.
A 25 per cent discount will apply to all walk-up fares - including Any Time, Off-Peak, Super Off-Peak and weekly season tickets - for journeys that pass through the affected area, until the line reopens.
The same discount will apply to monthly and annual season tickets on a pro-rata basis. Holders of these will be contacted directly with details of how rebate will be applied.
Refunds
Those affected by the rail disruption as a result of storm damage or flooding may be entitled to claim a refund:
First Great Western
Customers who did not travel due to floods and storms will not be charged a £10 refund administration fee and will be eligible to apply for a full refund on their ticket.
CrossCountry
Customers who could not travel due to amendments or cancellations in services may be eligible to claim a refund by contacting the company directly.
Sustainable Travel Options
In light of the disruption to rail services, please see the range of sustainable travel options which are available throughout the period.
