Read these IT Security Essentials guides: we've created some detailed guides to help you.
If you still require support, contact the IT Service Desk: +44 (0) 1392 72 5050.
What is Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) adds a level of protection to your University of Exeter IT account. Using a simple two-step identity verification it will confirm that you are who you say you are.
The PDF linked below is available without logging in.
Further guidance and support
Read these IT Security Essentials guides, we've created some detailed guides to help you.
If steps 1 and 2 haven't helped, contact the IT Service Desk between 08:00 and 18:00, Monday to Friday (excluding Bank Holidays): +44 (0) 1392 72 5050.