Leadership and Management in Technical Services

Technical Services aims to embody each of the University’s core values within our day-to-day interactions.   

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As a large service, however, we recognise that there are inevitably times where interactions between people can fall down and, in those instances, it can be useful to have a concrete framework to not only empower staff to call out bad behaviour, but also to celebrate the good interactions we have with each other daily, both within our own service and with other colleagues from across the wider institution. To that end, Technical Services have identified 6 Pillars of Cooperation which underpin the core university values with a grounding in the reality of day-to-day interactions. This enables individuals to have a tool to point to and say, ‘This is not how we should be interacting, let’s start again’. 

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With this framework underlying How We Work, we are able to get on with What We Do in the most effective manner. 

Leadership training

The university's People Development team run a variety of training courses on leadership and management. We encourage all technical managers to undertake as much relevant training as possible.

The university's Coaching and Mentoring schemes are available for all those with line manager responsibilities.

It is a requirement that all line managers undertake PDR Reviewer training. 

HEaTED have a wealth of leadership and management training available for technical staff, which you can request to join via this form.