How do I?
Help
Microsoft Teams is the University's communication, chat and collaboration tool that we all have in common.
- For guidance on how to use it please visit: Guides to using the Digital Hub on Teams
- If you are having technical issues with Teams that can't be resolved via these Teams FAQs, please contact the IT helpdesk.
Every student requires a set of applications to support their study: a virtual desktop provides you with secure access to these applications using an online desktop computer when off campus.
Visit the virtual desktops web pages to find out more.
Setup and find out more about:
Alibaba Cloud provides secure access to key University of Exeter online learning resources for students who have chosen to study remotely from mainland China. Find out more.
Learn More on the Digital Hub!
The Digital Hub is the University's new virtual and physical space for getting the most from digital tools and projects at the University.
For more "How do I" Guides and to find out how we can help you, make sure to visit:
Contact us
Penryn Campus Service Desk
Monday - Friday
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.
Saturday and Sunday
10am - 12.30pm and 1.30pm - 6pm
Tel: 01326 213822
Email: servicedesk@fxplus.ac.uk
Text: 07511 398329 and start your text with SD
Website: http://www.fxplus.ac.uk/study/it-service-desk
Knowledge Spa, Truro
IT Support for Exeter staff and students based at the Knowledge Spa is provided by the FX Plus Service Desk
Quick Dial: #6135
Phone: 01326 213822
Email: servicedesk@fxplus.ac.uk
Twitter: @FalUoEIT
Exeter IT Helpdesk
Tel: 0300 555 0444 (UK) or +441392 724724 (International)
Option 4 to select IT Helpdesk, then Option 1 for Staff or Option 2 for Student.
Opening times:
08:00 - 18:00 Monday to Friday