You said. We did.

We are always keen to hear about what we can improve. Here are some examples of your feedback and our responses: 

"I would like plants in reception.

We have purchased plants for the reception area

“I am not a fan of zoom meetings.”

We now offer in-person and online groups. Zoom guides will be attached

“The temperature of the room was too cold.

We have updated our heating system

We appreciate your feedback. You can collect a feedback form from reception after your first visit to the Service. At the end of you treatment you will be invited to complete a survey on your experience of treatment here. In the meantime you can call or email us with any comments: 01392 723493 / accept.clinic@nhs.net