The stunning Forum building has completely transformed the heart of the Streatham Campus. It provides a range of dynamic new facilities including the new, dedicated Student Services Centre, a 400-seat Alumni Auditorium and an inspirational blend of learning spaces and retail facilities. The Forum also features the refurbished main library, technology-rich learning spaces, a new University reception and attractive piazza areas.
Student Services Centre
The Student Services Centre (SSC) provides one of the most important elements of the Forum. Open six days a week, it is designed to make student life easier than ever before and provides a single gateway to eleven student services.
A queue management system, e-kiosks and a team of Student Information Assistants combine to ensure we answer students' questions quickly and without having to queue. With SID Online providing 24/7 access to information and support, the SSC provides a step change in customer service.
The Student Information Desk, with its team of Student Information Assistants, acts as a first port of call for students to receive friendly, professional and efficient support and guidance. It will be open from 8am-8pm from Monday to Friday and 10am-3pm on Saturdays in term time. Out of term time the hours will be 9am-6pm Monday to Friday.
The SSC also includes a new Career Zone, a central advice point where students can find more information on graduate opportunities, volunteering and work experience, enterprise, self employment and so much more. An online system, called My Career Zone (www.exeter.ac.uk/mycareerzone), where students can search or apply for jobs and create a CV, for example, is also available.
There is also a new Guild Advice Unit which offers free, impartial and confidential advice on a range of issues, including housing, finance, and academic related matters, while the IT Help Desk counter will also feature.
Learning Spaces and Library
There is also a wide range of new learning spaces, as well as the library, that forms an integral part of day-to-day life within the Forum.
These modern, fresh facilities are equipped with the very latest innovative technology, to provide a vibrant and stimulating environment.
They provide more study spaces than ever before, with more areas in which to use your laptop or tablet, such as the 130 spaces within the Forum's main atrium, called the Street, and other 'breakout' areas covered by high-speed wi-fi and wired power and data points.
A new, 400-seat auditorium is one of the main features of the Forum, providing the largest single teaching space at the University. The adaptable seating layout enables people to turn and face each other to facilitate group discussion, while all the seats are individually networked. The auditorium also caters for performance and music.
Two 60-seater exploration labs are also available for students. The first features 60 tablet PCs and video-conferencing facilities and the second provides ten, multi-touch 'surface tables.' These are designed to encourage group learning and are among the first of their type to be found in any UK university.
Twelve seminar rooms are located in the new seminar block, which can be used for group or quiet study. Moveable doors also extend the adjacent library during the exam revision periods.
As you are no doubt aware, the library has already undergone significant refurbishment and the three main floors are open. It now has 700 seats (extending to 850 at peak times), 105 PCs and a mix of individual, group and silent study areas. It is open 24 hours a day, seven days a week. The main entrance to the library will be from inside the main Forum building.
Retail and Catering
The new retail services available provide a diverse and exciting mix of shopping and catering options that are affordable, easily accessible and which stock seasonal, locally-sourced goods.
The Market Place is the largest retail outlet on the Streatham Campus, offering a wide variety of high quality items from simple grab-and-go options through to snacks, drinks and fresh fruit and vegetables. A delicatessen selling local produce, a Royal Mail parcel service, bakery and dry cleaning are also available. It is open from 8am-10pm, Monday to Friday, 8am-6pm on Saturdays and 10am-4pm on Sundays, in term time. Out of term time the hours will be 8am-6pm Monday-Friday.
An online book retail service can also be found in the Market Place, which allows customers to order books either at a designated computer desk found in store, or by visiting a dedicated website from any PC. Temporary, pop-up book shops will also be available on campus during specified times of the academic year.
The Terrace Restaurant opened last summer in Devonshire House, and features an open-plan kitchen and service area. When the Forum is complete, the new outdoor Roof Terrace of the restaurant will be opened offering panoramic views. Opening times are 8am-3pm Monday-Friday, with an evening service expected later this year.
Café facilities are provided by Costa Coffee within the Forum, while banking services will be available. The monthly Farmers' Market, which is already proving popular, will continue to take place on the Great Hall piazza during term time.