Courses and resources

Who is it for?

All staff who manage others.

What is it about?

This one day programme consists of interactive workshops with 1-1 support and guided learning materials that will give you a firm foundation in the skills and understanding needed to manage the performance of your staff.

What will I get out of it?

1/ An understanding of the importance of managing performance.

2/ An understanding of SMART objectives and how to align personal objectives with those of the University.

3/ How performance can be measured against standards.

4/ An understanding of the conduct versus capability model.

5/ How to conduct performance counselling meetings.

6/ An exploration of some meaningful case studies.

Course overview:

- Who are your stakeholders.

- Refresher on SMART objectives and alignment of objectives with Organisational Objectives and Vision.

- Performance Equation.

- Performance standards and ways of measuring standards.

- Variances in performance and the conduct versus capability model.

- Case studies.

- Performance Counselling Meetings.

- 'I'd like a word with you' DVD.

- Group discussion.

- Reflection.

- Action planning.

You may also like:

There are a number of excellent resources on You e-Develop and further reading is provided in the candidate pack Scheme of Work.

In You e-Develop have a look in particular under the 'Leadership and Management' tab or use the Search function for specific topics.

Do I get a qualification?

If you have registered for the First Line Management Certificate, and undertake the assessments, you can achieve this qualification.

Alternatively you may register for a Unit Certificate and be assessed for this one Unit.

Learning provider:

This course is administered by Staff Learning & Development, please contact sld@exeter.ac.uk for any queries.