Courses and resources

Who is it for?

All staff who have had 3 to 5 years of experience of managing others and (usually) who have some influence on operational direction including budgets.

Typically the target audience will have undertaken some management development in the past (eg the First line Management course or similar).

What is it about?

This 3 day programme consists of interactive workshops with pre-reading, 1-1 support and guided learning materials that will give you a firm foundation in the skills and understanding needed to manage others, including staff who are managers themselves.

There will be tutorial sessions open to participants to assist you in your learning.

What will I get out of it?

1/An understanding of.

- the purpose, stakeholders, structure and functional areas and managerial roles in the University.

- the specific responsibilities of middle managers in enabling the University to achieve its goals.

- how communication and interpersonal relationships affect managerial performance in the workplace.

- the benefits of networking and how to do this.

- the impact of the Equality Act and the challenges faced by staff whose first language is not English.

2/ How to evaluate personal development opportunities to improve your own managerial role.

3/ How to gather, evaluate and review complex information from diverse sources and incorporate the findings from your own and others' research for various uses.

4/ How to present such complex information effectively.

5/ Effective planning techniques.

Course overview:

- Introduction to the nature and purpose of organisations.

- Interactive exploration of the University of Exeter Mission and Values.

- Identification of stakeholders.

- Comparison of faculty/department organisation charts and the type of structure prevalent at the University.

- Exploration of the levels of management within the University.

- The profile and job functions of middle managers within the University.

- The benefits of networking and the skills that are required to network.

- The difference between management and leadership.

- Discussion of John Adair?s Core Functions of Leadership model.

- Communication styles and the impact these may have on relationships.

- The work of Albert Mehrabian's research with regard to communication and discussion.

- Skills of questioning, active listening, non verbal communication and feedback.

- The Equality Act and the communication challenges faced by those covered by the Act and for whom English is not their first language including case studies.

- Skills and techniques required to incorporate material acquired by research into essays, reports etc.

- Input on the use of index cards, Mind maps etc.

as techniques to record and structure research material.

- The skills of note taking and recording.

- Biographies.

- Role of a leader in tutorial and seminar discussions.

-Self managed groups and the dynamics and skills required for their success.

- Presentation skills.

- Methods of evaluation.

- SMART objectives and the prioritisation skills of the Urgent/Important grid.

You may also like:

There are a number of excellent resources on You e-Develop and further reading is provided in the candidate pack Scheme of Work.

In You e-Develop have a look in particular under the 'Leadership and Management' tab or use the Search function for specific topics.

Do I get a qualification?

Yes.

If you have registered for it and undertake the assessments you can achieve the ILM Award in Management.

Learning provider:

This course is administered by Staff Learning & Development, please contact sld@exeter.ac.uk for any queries.