Exeter St Luke's Campus students

Cornwall students

New students

Students based on the Cornwall Campus can request a card by following the instructions below. If you are a student based in Exeter please click on the 'Exeter Students' tab.

If you are a new student you can order your Unicard by visiting the UniCard Application Portal. You will be asked to provide the following details:

• Full name
• Student ID number
• Email address
• A photo

September 2022 Collection information

Students arriving at Penryn Campus, Cornwall on Saturday 17 September can collect their ID cards in the Lower Stannary between 08:00 and 18:00 or from Monday 19 September 09.00 onwards at the Info Point in the Peter Lanyon Building.

You submitted your photo online by the deadline?
If you did and your card isn't available please email info.penryn@exeter.ac.uk. The Info Point Team will check your card status and advise you.

You didn't submit a photo online
Please submit your photo now to the UniCard Portal. Cards can be collected from the Info Point 48 hours after you have received the photo approval confirmation email.  

You submitted a photo online after the deadline.
Your card will be printed and can be collected from Penryn Info Point 48 hours after you have received the photo approval confirmation email.  

Distance-Learning students, you will have your Unicard posted to you. 

International students, you can collect your Unicard once you have presented your documents to the Admissions Team upon arrival to the University.

For more detailed information on collecting your UniCard please visit the New Students webpages.

Card office

The Penryn Card Office is located in:

Peter Lanyon Building
University of Exeter
Penryn Campus
Penryn
Cornwall
TR10 9FE

Email: penryn-studentcards@exeter.ac.uk
Tel: +44 (0)1326 371816
Opening hours: 9.00am – 5.00pm Monday – Friday

Lost, stolen or damaged cards

If your UniCard is lost or stolen please notify the Cornwall Card Office immediately. A non-refundable fee, currently £10.00, is charged to replace damaged or lost UniCards. You can apply for a replacement unicard via the on-line store or in person via the Peter Lanyon Reception. We aim to issue replacement unicards within 1 working day.

Replacement fees are waived where UniCards have been stolen, but only in cases where you have reported the theft to the Police and provide a valid police report/crime number when you collect/request your replacement UniCard.

We are unable to reactivate a UniCard reported lost or stolen if it is recovered.

Exeter staff

New staff

Once you have returned your contract to HR, apply for your UniCard by emailing universityreception@exeter.ac.uk with your:

• Name
• Date of birth
• Photo

Your UniCard will be posted to your department for your arrival. If you do not receive your card prior to your arrival at University please contact us on universityreception@exeter.ac.uk and you can collect it from the University Reception the following day.

Please note that it is not possible to issue your UniCard until your employment has commenced.

Replacement Cards

Lost or broken cards are replaced at a charge of £10 and can be ordered at our online store.

Stolen cards can be ordered and replaced free of charge by contacting universityreception@exeter.ac.uk Please provide your crime reference number in your email.

If you need a replacement card immediately, please come in person to the University Reception between 9am and 5pm.

Cornwall staff

New staff - From 13th February 2023

Applying for your card:

Please note that it is not possible to issue your UniCard until your employment has commenced. Just prior to starting your new role please send a recent, passport size photograph (head and shoulders only) in colour to accesscontrol@fxplus.ac.uk. The photo will need to be sent through as a JPEG.

Collection:

Your staff card can be collected from FXPlus Security at the Welcome Hut next to the parking barriers on the road into campus. You will be contacted when your card is ready for collection.

Staff not based on campus can request for their cards to be posted to them. However door access will not be provided until you arrive on campus.

Lost, stolen or damaged cards

If your UniCard is lost or stolen please notify Penryn Campus Welcome Hut immediately. A non-refundable fee, currently £10.00, is charged to replace damaged or lost UniCards. You can apply for a replacement unicard via the on-line store. We aim to issue replacement unicards within 1 working day.

Replacement fees are waived where UniCards have been stolen, but only in cases where you have reported the theft to the Police and provide a valid police report/crime number when you collect/request your replacement UniCard.

We are unable to reactivate a UniCard reported lost or stolen if it is recovered.

If you have any queries about replacement cards, email accesscontrol@fxplus.ac.uk quoting  "Penryn campus replacement staff unicards."

KSpa

Students and staff at the Knowledge Spa, Truro (KSpa) need to use a special version of the Unicard to allow them to use the magnetic strip as a swipecard for door access and the proximity chip for printing at KSpa and also for door access and printing at Penryn.

The KSpa admin team will request this special version of the card for KSpa from the Exeter Main Reception team who will print the card using a “Tremough blank” and will then post the card(s)  to KSpa.

Once you receive your KSpa Unicard, you will then need to ask the RCHT Main Reception in the KSpa building to add door accesses to your card.

Other individuals

Individuals who have a work related reason to access University facilities and therefore require a UniCard, should contact their College Dean or Supervisor who will verify their status with the UniCard issuer.