Wellbeing Services

Wellbeing Services are here to help students get the most out of their time at University. Health and wellbeing are crucial ingredients of effective study as well as a rich and fulfilling student experience, but staying well in body and mind isn’t always easy at University. For students with disabilities and long-term health conditions we understand that you may need support to manage your health and wellbeing, as well as your studies, whilst at University. We recognise that it’s much more difficult to learn and enjoy student life when practical and personal difficulties arise. Wellbeing Services can offer a range of services to support students personally and in their studies when difficulties occur.

Wellbeing Services is our umbrella term for the multiple wellbeing teams we have here at the University. We are made up of three main pathways including:

Wellbeing Services also includes the Exeter Access Centre.

We support current students studying at our Exeter campuses (Streatham Campus and St Luke's Campus). If you are based at our Penryn campus, please visit the FXU Wellbeing pages.

Are Wellbeing Services right for me?

We commonly see students with a variety of long-term health conditions, disabilities and mental health difficulties. We encourage you to get in touch if you have a long-term health condition (including mental health), disability, or specific learning difficulty so that we are able to ensure that you have access to the appropriate support whilst at University. We also support students experiencing mental wellbeing issues such as stress, anxiety and low mood. 

If you are unsure if Wellbeing Services are right for you, please complete the below questionnaire. The questionnaire is measuring mental wellbeing and will direct you to appropriate support suggestions. You are also able to download and print a copy of this questionnaire here.  

Below are some statements about feelings and thoughts. Please choose the option that best describes your experience of each over the last two weeks. Keep a note of your score on each statement to get an overall wellbeing score at the end. 

StatementsNone of  the time Rarely Some of the time Often All of the time
I've been feeling optimistic about the future 1 2 3 4 5
I've been feeling useful 1 2 3 4 5
I've been feeling relaxed 1 2 3 4 5
I've been feeling interested in other people 1 2 3 4 5
I've had energy to spare 1 2 3 4 5
I've been dealing with problems well 1 2 3 4 5
I've been thinking clearly 1 2 3 4 5
I've been feeling good about myself 1 2 3 4 5
I've been feeling close to other people 1 2 3 4 5
I've been feeling confident 1 2 3 4 5
I've been able to make up my own mind about things 1 2 3 4 5
I've been feeling loved 1 2 3 4 5
I've been interested in new things 1 2 3 4 5
I've been feeling cheerful 1 2 3 4 5

Warwick-Edinburgh Mental Well-Being Scale (WEMWBS) © NHS Health Scotland, University of Warwick and University of Edinburgh, 2006, all rights reserved.

If you scored 14-32

Your wellbeing score is low. We recommend getting in touch with us to discuss accessing support. See 'How do I get touch with Wellbeing Services?' below. You may also want to book an appointment with your GP to discuss your mental wellbeing. 

If you scored 32-40

Your wellbeing score is below average. We would recommend having a look at some of our support options such as our workshops and self-help resources. You may also want to get in touch with us to accessing further support. See 'How do I get in touch with Wellbeing Services?' below. 

If you scored 40-59

Your wellbeing score is average. There are always ways in which we can improve our mental wellbeing, how about taking a look at one of our workshops or self-help information.

If you scored 59-70

Your wellbeing score is above average. This is good news, continue to do what it is that is keeping you well.

How do I get in touch with Wellbeing Services?

If you are already aware that you would like to get in touch with the AccessAbility or Mental Health Pathway because you experience a long-term health condition or disability, please click on the relevant pathway at the top of the page to find out how to make contact. If you are unsure about whether any of our pathways are suitable for you, or you would like to access our Psychological Therapies Pathway, please book a Telephone Referral Appointment

A Telephone Referral Appointment (TRA) is a 15 minute telephone appointment with one of our qualified practitioners. It gives you the opportunity to outline your main concerns and discuss next steps with the practitioner. You may then be referred to one of our pathways and/or signposted to relevant resources or external support services. 

There are a few ways to book a TRA: 

1. Login to SID online - select 'Book an Appointment', hover over 'Bookable Appointments' and choose 'Wellbeing Telephone Referral Appointment'. An email will be sent to you confirming your appointment. Please check the availability by searching the current week and following week. 

2. Telephone the Wellbeing Centre on 01392 724381. Our receptionists will be happy to book you into a TRA.

3. Drop in to the Reed Mews Wellbeing Centre (building 15, 5E on the map) where our receptionists will be happy to book you into a TRA.

Please ensure that the telephone details we have for you are up to date in the 'contact details' section of your student record available via iExeter (valid UK telephone numbers only). A practitioner will ring you at the appointment time you have selected - please make sure that you are in a quiet and private space at the time of your telephone appointment. 

All the staff in the Wellbeing Centre are extremely welcoming and kind. Their attitudes are an absolute credit to this University! Anonymous Student