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Team leader - Level 3 Leadership Programme

Team leader - Level 3 Leadership Programme, is a combined qualification that is made up of knowledge, skills and behaviour units.

This qualification, delivered by Exeter College, is for supervising or junior managers who work at the University of Exeter and has been designed to support the development of their knowledge and competence in managing individuals and teams and developing skills, including working with others, managing oneself, and coordinating the work of others.  Achievement of the qualification confirms competence in an occupational role to the standards required.

This is a vocational qualification that has been developed with the help of employers and is based directly on the National Occupational Standards. 

Watch this Team Leader Level 3 Taster Session produced by Exeter College.

  • 301 Principles of Management & Leadership.
    • Understand how organisations operate
    • Understand the management role
    • Understand the application of management and leadership approaches
    • Understand the knowledge, skills and behaviours to be an effective manager
  • 302 Managing a Team to Achieve Results. 
    • Understand the role and purpose of teams
    • Be able to recognise the characteristics of a high performing team
    • Know how to lead, communicate with and motivate a high performing team
    • Know how to respond to challenges when managing a team proactively
    • Know how to manage the performance of a team
  •  305 Building Stakeholder Relationships using Effective Communication. 
    • Know the purpose of building stakeholder relationships
    • Understand different channels and types of communication used to build relationships with stakeholders
    • Know how to respond to barriers when communicating with stakeholders
    • Know how to use stakeholder communication
  • 311 Contributing to the Delivery of a Project. 
    • Understand the role and purpose of projects in an organisation
    • Understand how projects are developed
    • Know how to deliver a project
    • Know how to monitor progress to ensure successful project delivery
  • 312 Managing Daily Activities to Achieve Results
    • Understand the purpose of daily work activities in the context of an organisation
    • Understand how to prioritise and set objectives for daily work activities
    • Know how to organise and allocate work
    • Understand how to monitor outcomes and respond to problems
  • 314 Managing Budgets and Resources
    • Understand the importance of managing resources in own area of responsibility
    • Understand the use of budgets in an organisation
    • Understand how to manage costs within a budget
    • Know how to monitor and control a budget in own area of responsibility
  • 318 Managing data & information
    • Understand the reasons for collecting data and information
    • Know the types and use of data and information used by organisations
    • Know how to manage data and information
    • Know how to interpret data and information and communicate findings
  • 321 Managing Own Personal and Professional Development
    • Understand the benefits of personal and professional development
    • Understand how personal and professional development is informed
    • Know how to identify opportunities for personal and professional development
    • Know how to create and monitor a personal and professional development plan

See syllabus for more details on the modules above.

  • Leading people
  • Managing people
  • Building relationships
  • Project management
  • Decision making
  • Finance & Communication
  • Operational management
  • Awareness & Managements of self

The Level 3 Leadership Programme provides the opportunity for progression to other qualifications at higher levels, such as the Level 5 Leadership Programme.

Professional Registration

Gain recognition for enhancing your knowledge, understanding and practice of management by applying for membership with a professional leadership body.  Display your post nominal as a commitment to continuous professional development and accomplishment as a manager.

For managers who want to sharpen their professional edge and enhance their effectiveness, membership offers access to qualifications, courses, mentoring and unrivalled support resources. You can also achieve the ultimate management accolade, Chartered Manager status.


Duration: 15-24 Months

Location: Exeter College

Course start dates: April and September each year. 

Commitment: The theory is delivered through attendance at Exeter College for one day each week.  You will be informed of the day when you sign up as this changes for each programme.  You must be able to attend all college tutorials.  When the College is on half term you will need to use your college day to complete work towards your qualification, tasks or work-based project.  Training can take place in your workplace at your normal workstation or off-site (e.g. in a classroom or from home via distance learning). 

Assessment: This programme will be assessed as follows:

  • Knowledge test using scenarios and questions (30%).
  • Structured competency-based interview (30%).
  • Assessment of portfolio of evidence (20%)
  • Professional discussion relating to CPD activity (20%)

The course is fully funded by the Apprenticeship Levy - there are no costs for the apprentice or directorate.

The University will invest £4,500 to cover the cost of the training and assessment for this programme.

Delegates on this programme will typically be working at grade D and above and have contracted FTE of 0.8 FTE or above.

The Institute for Apprenticeships states that: English and Maths will be required at a minimum of Level 2 (GCSE grade 4/C or above) prior to the Assessment.

UK Government Apprenticeship Funding Rules state that:

  • The apprentice must have an employment contract which is long enough for them to complete the apprenticeship successfully (including the end-point assessment). Therefore if the applicant is on a fixed-term contract, the contract end date must be after the expected apprenticeship training completion date.
  • Apply for an apprenticeship where the job role, together with the off-the-job training, provides opportunities to cover the full occupational profile and learning all of the skills, knowledge and behaviours needed to achieve the apprenticeship. As apprenticeships are aligned with occupations, and not previously gained qualifications, you will need to find a suitable level for the job role you are currently doing. For example, if you have never had any formal leadership and management training then you should consider looking at the levels and comments sections to see which training would best fit your experience and your current role.
  • The chosen apprenticeship may be at the same level as, or at a lower level than, a qualification the applicant already holds. It should allow the apprentice to acquire substantive new skills and the content must be materially different from any prior qualification or a previous apprenticeship.
  • Have commitment from their line manager to ensure that appropriate support is given to enable them to carry out their job and successfully complete their apprenticeship.

It is for individuals entering the management sector in roles including, but not limited to:

  • Administrator, Administrative Officer, Administration Assistant, Executive Assistant
  • Advisor
  • Analyst
  • Assistant
  • Assistant Manager
  • Assistant Manager, Deputy Manager, Manager
  • Coordinator
  • First Line Manager
  • Officer
  • Section Manager
  • Senior Supervisor
  • Supervisor
  • Team Leader, Assistant Team Leader, Deputy Team Leader
  • Trainee Manager
  1. Complete the Staff Professional Development Request - Use Google Chrome web browser for best results. Once you have submitted it your Line Manager then approves/rejects, endorses and adds a statement of support to your request.  This then goes to the People Development team to approve/reject.
  2. Once your application is approved by your line manager and People Services, your details will be sent to Exeter College. 
  3. Exeter College will check your eligibility and any accreditation to prior learning before they come to the University to meet with you to complete their admissions paperwork.  You may also be required to complete online functional skills assessments for English and Maths which you can do at your desk in your office.

Please note that approval of an application does not guarantee a place, the Training Provider admissions team will make contact with the candidates individually to confirm eligibility as part of their admissions process. Applicants may be required to complete online functional skills assessments for English and Maths (if they do not hold a GCSE grade C or above in those subjects) and will need to be able to provide evidence of further education as required.