“…a fantastic opportunity to develop my negotiation skills – very useful preparation for my career as a barrister!”
“The training was simply excellent, I was quite nervous at the thought of telephoning, so were many people, but by the end of the sessions I felt ready for almost anything.”
“Great for my CV, friendly atmosphere, new friends and earning money too! If I enjoy my next part-time job has as much as this one, I’ll be happy!”
Work with us
Applications for the Spring 2023 Telethon are now open!
We are recruiting for a team of student callers to work on our 2023 Telephone Fundraising Campaign. This is a fantastic opportunity to join a friendly team in which you can build your skills, make a difference and gain fundraising experience.
If you are enthusiastic, reliable, comfortable speaking over the phone and passionate about making a difference at Exeter, then we would love to hear from you!
Callers will be required to make calls to alumni (graduates) to:
- Build on our relationship with them and make them feel important to Exeter
- Update them on current news and developments
- Update their contact details and record on a computer system
- Most importantly, ask them for a donation to support the University
The last telethon raised over £160,000 in support of scholarships and bursaries, student clubs and societies, health and environmental research.
As a telephone fundraiser, you will be part of a team of 50 students calling alumni who you have something in common with; for example they may have studied the same course, lived in the same halls or played the same sport as you at university.
You will be provided with some background information and will ask alumni for financial gifts towards the University. You will also inform them about what is currently happening at Exeter and answer any queries they may have. You will be raising money for the University, supporting our Alumni Annual Fund, scholarships and bursaries, and health and environmental research fundraising campaigns.
We are looking for students with:
- Excellent spoken and written English
- A clear telephone manner
- A naturally outgoing personality and a polite and pleasant manner
- Strong team spirit
- A positive outlook on student life at the University of Exeter and the ability to project a positive image of the University
- Reliability and punctuality
- Ability to work autonomously with guidance
- IT literate
- An interest in fundraising
- The self-confidence to ask for donations and to negotiate over the telephone
- The ability to deal with confidential information in a discreet and tactful manner
No former experience of telephone fundraising or sales is required as full training will be provided.
The training weekend is compulsory – you cannot work without having attended both days. The training will take place on Saturday 11 and Sunday 12 February 2023, 9am to 4pm, on Streatham campus.
The 2023 Campaign will run from Sunday 12 February to Sunday 26 March 2023. We require callers to work for the full duration of the Campaign, and to commit to two weekday and one weekend shift every week.
Shifts usually take place during the following hours:
- Weekday evenings 5.45pm to 9pm (we do not call on Thursdays)
- Saturday 10.45am to 5pm
- Sunday 1.45pm to 8pm
You will be assigned to work in either Team A or Team B with the following shift patterns and will be expected to commit to those for the duration of the six-week campaign:
Team A: Monday, Wednesday and Saturday
Team B: Tuesday, Friday and Sunday
Callers who complete all of their allocated shifts will receive a retention bonus of £50 at the end of the Campaign.
The expectation is that this role will be carried out off site, in your own accommodation in a quiet room you are able to set aside for this work. This will require the sole use of a laptop and smart phone in order to carry out the tasks of a telephone fundraiser. Calling will take place via an App so you will not incur any charges to your phone bill.
We are proud to be a Living Wage accredited employer. You will be paid £12.22 per hour (£10.90 plus £1.32 holiday pay). Weekly timesheets are submitted using the eClaims system and must be submitted by the payroll deadline (see Payroll deadlines tab).
All temporary and casual workers are paid monthly, 1 month in arrears. Our Pay Guidelines (2021) show which weeks you can expect to receive payment for in each month, and the allocated eClaims submission and approval deadlines. Payments in advance of the allocated pay date cannot be made.
The work should be rewarding, challenging and good fun. The team, even those not together in person, will be in an energetic call-room atmosphere with an enjoyable team spirit. It is a great opportunity to speak to people who are already successful in your chosen field and find out about how Exeter has helped them. You will also be contributing to the development of your University by asking for donations to support our fundraising Campaign.
You will receive a lot of advice and support during each calling session directly from the Campaign Manager and via the software used and you will gain useful transferable skills and work experience for your CV.