To apply, please complete the Application Form by midday on Monday, 30 September 2019. Interviews will be held on 7th and 8th October 2019.
“…a fantastic opportunity to develop my negotiation skills – very useful preparation for my career as a barrister!”
“The training was simply excellent, I was quite nervous at the thought of telephoning, so were many people, but by the end of the sessions I felt ready for almost anything.”
“Great for my CV, friendly atmosphere, new friends and earning money too! If I enjoy my next part-time job has as much as this one, I’ll be happy!”
Exeter began telephone fundraising in October 2002 and since then alumni and friends have donated over £2million to the Annual Fund. The aim of the telephone campaign is to contact alumni of the University in order to get back in touch with them, learn about their experiences at Exeter, share current experiences of the University and raise money for a variety of projects. Last year £200,000 was pledged by our alumni to support students through the Annual Fund and Scholars Fund.
As a telephone fundraiser, you will be part of a team of 50 students calling alumni who you have something in common with; for example they may have studied the same course, lived in the same halls or played the same sport as you at university.
You will be provided with some background information and will ask alumni for financial gifts towards the University. You will also inform them about what is currently happening at Exeter and answer any queries they may have. You will be raising money for the University, supporting our Making the Exceptional Happen Campaign.
We are looking for students with:
- Excellent spoken and written English
- A clear telephone manner
- A naturally outgoing personality and a polite and pleasant manner
- Strong team spirit
- A positive outlook on student life at the University of Exeter and the ability to project a positive image of the University
- Reliability and punctuality
- An interest in fundraising
- The self-confidence to ask for donations and to negotiate over the telephone
- The ability to deal with confidential information in a discreet and tactful manner
No former experience of telephone fundraising or sales is required as full training will be provided.
The training weekend is compulsory – you cannot work without having attended both days. The training will take place on Saturday, 2 and Sunday, 3 February 2019, 10am-4pm, on Streatham campus.
Our call room is situated in the Global Advancement office in Northcote House, on Exeter’s Streatham campus.
Calling will run for five weeks, starting on Monday, 28 October 2019 and finishing on Sunday, 1 December 2019.
Shift times are as follows:
- Monday to Thursday 6.15pm to 9.30pm
- Saturday 10.45pm to 5pm
- Sunday 1.45pm to 8pm
You will be required to work a minimum of three shifts per week during the five-week campaign, some additional shifts will also be available.
You will be able to choose your shifts on a weekly basis to fit with your studies and other commitments.
We pay £10.08 per hour for weekday shifts and £10.44 per hour for weekend shifts and refreshments are provided during breaks.
If selected for one of these positions, you must prove your eligibility to work in the UK at interview stage. More details on what must be provided can be found online.
We base our campaigns on ethical fundraising so there are no personal targets to be reached each week and you will not be paid on commission. However, there are team targets throughout the campaign and prizes and incentives are awarded based on effort and attainment.
The work should be rewarding, challenging and good fun. The team will be in an energetic call-room atmosphere with an enjoyable team spirit. It is a great opportunity to speak to people who are already successful in your chosen field and find out about how Exeter has helped them. You will also be contributing to the development of your University by asking for donations to support our fundraising Campaign.
You will have strong support via helpful supervision and will be able to gain useful transferable skills and invaluable work experience for your CV.