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Access, Participation and Outreach and Student Recruitment Operations

The Access, Participation and Outreach Team and Student Recruitment Operations Team work to help the University meet its access and participation, student recruitment, and income generation objectives. We work in the following areas:

The teams are critical to the University's efforts to support and manage the prospective student experience across the recruitment journey. In line with University strategy, we aim to recruit a diverse student community, providing information, advice and guidance to tens of thousands of prospective students annually face to face and online. In addition to leading on schools strategy, recruitment exhibitions and campus events to support UK and PGT student recruitment, we also hold virtual events and summer schools to help recruit students internationally.

  • Recruitment events
    We deliver a number of events and opportunities both on and off campus to encourage prospective students to apply to the University of Exeter and accept their place with us.  Each of our events has been developed to cater for the particular needs of prospective students at each stage of their decision-making process.
  • Undergraduate Open Days
    We hold pre-applicant on-campus Open Days across our Exeter and Penryn campuses. Held in early summer and during the autumn, these provide great opportunities for prospective students to visit the University before they make an application. The events are organised by the team and involve all academic colleges, the Student Guild/FXU and a range of professional services. Attracting around 40,000 visitors annually, these events are the most significant influence on propensity to apply.
  • Undergraduate Offer Holder Visit Days
    We hold a series of Offer Holder Visit Days at our Exeter and Cornwall Campuses between February and April each year. These events, which are attended by students who have already been made an offer of an Undergraduate place at the University and are an opportunity to find out more detail about their chosen programme before they make a final choice. The Offer-Holder Visit Days are based within academic Faculties but are supported by a range of centrally organised activities.
  • Postgraduate Open Days
    We usually hold three postgraduate Open Days each year – two at Streatham and one at Penryn – usually in October, March and June. The Open Days are open to current students hoping to progress into further study and also students taking their degree programmes from Universities across the UK. Students have the opportunity to find out more about their chosen course, meet with tutors and/or supervisors, and learn about the funding opportunities available. Organised in conjunction with the Doctoral College, they are attended by around 500 students annually.
  • Virtual Open Days
    The Student Recruitment Operations Team runs a series of virtual open days throughout the recruitment cycle for pre-applicants and offer-holders at both Undergraduate and Postgraduate levels of study. The events provide opportunities to ask questions and find out more about what the University has to offer and are particularly useful for students who find it difficult to travel for geographical, financial or logistical reasons. The events are managed through our web-based cohort portals and include subject-specific as well as student life and experience events. Timing of these Open Days are organised in conjunction with the International Student Recruitment Office to provide on-line support for their activities. 
  • Campus tours
    Guided Campus Tours take place at Penryn, St Lukes and Streatham campuses throughout the year. These events provide prospective students who are not able to attend an Open Day or Offer-Holder Visit Day with the opportunity to see our campuses and facilities. The tours are led by current Student Ambassadors and can accommodate up to 18 visitors per tour. Booking is essential for all tours and can be made online.
    Visitors who are unable to attend a Campus Tour can conduct a self-guided tour using a leaflet and/or audio podcasts which are available to download on our website.  Virtual tours are also available to view online.
  • School visits on campus
    We regular host school visits on campus and provide a range of activities including advice and guidance sessions, workshops and campus tours. We normally host these on Wednesdays during term time and give preference to schools who meet our widening participation or recruitment criteria.
  • Recruitment events in schools
    The team meets thousands of prospective students each year at HE Fairs organised by schools and colleges. We also provide advice and guidance on the applications process and deliver presentations to school groups, assemblies and parents’ evenings.
  • Online outreach
    The Access, Participation and Outreach Team runs a series of online outreach events via our Discover University platform including student Q&As, online lectures, advice and guidance sessions, parent and carers advice workshops, and tailored information sessions for a range of student groups.
    Faculty Recruitment Support
    The Student Recruitment Operations team have colleagues aligned to each Faculty who provide tactical leadership and support for discipline recruitment activity. This includes provision of strategic advice and information, coordinating Faculty and academic support for recruitment activities, scholarship awards, admissions support including applicant interviews, programme information and campaigns and enquiry management. 
  • Student Recruitment Experience Project
    The Student Recruitment Experience project  has been tasked with scoping the feasibility of new data-driven approaches to lead management, propensity scoring, and data management and analysis. The primary goal of the project is to identify new data driven strategies to improve our student recruitment outcomes, to report on the viability of these approaches and identify the steps required to implement them.
  • Enquiry Management
    The Enquiries Team brings together colleagues in SROps who handle prospective student enquiries relating to both recruitment activity and Faculty information. The team nurture and support enquirers through multiple enquiry channels, providing information, advice and guidance to support their decision making.
    Led by the Enquiries Manager, the enquiries project involves a comprehensive review of University of Exeter’s current prospective student enquiry handling processes, and explores key areas for improvement in handling enquiries, as well as implementing strategy to create an outstanding prospective student enquiry service at the University.

The team leads on building relationships with schools and colleges to support student recruitment and/or widening participation objectives and supports thousands of school pupils each year. 

Schools and Colleges relationship management

We visit schools all over the UK, seeing tens of thousands of pupils every year. The team delivers workshops, advice and guidance, WP and other activities. We also fund online resources and tools for pupils and organise annual HE Advisors conferences at Streatham and Penryn Campuses.

We take a strategic approach to working with schools and colleges based on a number of factors such as student profile and performance, location, and willingness to engage. Outreach Officers work with schools and colleges within specific regions across the UK, building effective local relationships and mutually agreed support plans for target schools. Schools are able to book activities on site and on campus via our online booking system, and our schools database is available as a resource to help colleagues who wish to make contact with schools for engagement or research purposes.

Support for educators

We provide a variety of support for people working in schools. Around 100 teachers and advisers engage in our HE Advisers’ events. The events held in February provide general information, advice and guidance about the application process and more specifically what we look for from prospective students. In addition, there is a focus on relevant sector-wide issues such as mental health and student welfare. We also host the annual South West Academic Trust conference and are represented on the board. The team also works with the Graduate School of Education in providing training for University academic and professional services staff conducting outreach in schools.

Visit our Teachers pages

The team leads on the development, evaluation and monitoring of our institutional access and participation strategy and in addition has operational responsibility for improving access.

We believe in the principle that everyone with the potential to benefit from higher education should have equal opportunity to do so. Our goals are to widen participation in higher education; raise pupil attainment; and put students on a level playing field to ensure they enjoy the best possible outcomes at University and as graduates.

Access and participation governance and planning  

The team leads on the development, evaluation and monitoring of our institutional access and participation strategy which is contained in our Access and Participation Plan and also coordinates and support our Success for All programme. Our institutional governance is as follows:

  • Success for All Strategy Group – chaired by DVC Education, this group brings senior academic, professional services and student representatives together to provide senior leadership across outreach, access, student success and progression.  Contact Nicola Sinclair.
  • Success for All Working Groups - we have working groups focusing on closing gaps in student outcomes across the student journey including: Access; Transition and Induction; Inclusive Education and Progression. Special interest groups focus on key topics: Mature Students; Under-represented Students; Student Funding; Widening Participation in Postgraduate Study and International Student Experience.Contact Nicola Sinclair.
  • College Groups – there is an annual planning process for discipline specific activities which is coordinated by Faculty leads within the team and signed off through Faculty Executive or Educational Strategy Groups. Contact Mel Ruddock.
  • Success for All Student Panel – in addition to student representation on individual groups, this student panel acts as a consultative group to make sure the needs of a diverse range of students are taken into account. Contact Sam Dyer.

Evaluation and evidence-based decision making  

With a commitment of around £16m annually to widening participation it is important that our strategy is based on evidence and is properly evaluated to ensure we are making an impact and improving outcomes for students.

The team leads on the evaluation agenda and works with colleagues across the University to build a good evidence base for access, success and progression initiatives. We keep abreast of national research and best practice; analyse admissions, schools, UCAS and other data; and conduct and commission primary research to inform our strategy.

Many of our team are members of the Centre for Social Mobility which brings researchers and practitioners together to promote evidence-based practice, nurture new ideas and support a whole institution approach to social mobility. Contact Nicola Sinclair or Professor Anna Mountford-Zimdars. 

WP and fair access schemes

The team has operational responsibility for access initiatives, many of which provide opportunities for discipline specific content to be included.  Should you wish to contribute to them or discuss opportunities to develop new activities within your Faculty then please use the contact us section to identify your Faculty lead who will be happy to help. 

University of Exeter Scholars

The Exeter Scholars programme offers opportunities for academically able young people from underrepresented backgrounds to find out more about university, develop a passion for a chosen subject, and gain first-hand experience of student life at the University of Exeter.

It is a free programme available to students from across the country delivered via five different pathways and with start points in Years 10 and 12.  Around 1000 new students join the programme each year who work with the University over a period of 2 to 4 years.

Content is delivered through a mixture of face to face events including residential experiences, and online materials to prevent home location being a barrier to participation.  Content is delivered through a mixture of face to face events including residential experiences, and online materials to prevent home location being a barrier to participation.  Participants can also apply to complete the entire programme virtually should they need the flexibility that the online pathway offers. From Year 12 onwards completion of a subject activity strand of their choice makes up a significant part of the programme content. Programme benefits include :

  • An understanding of university life and an opportunity to hear directly from current university students about their experiences
  • First-hand experience of a leading university and advice from world-class academics who are passionate about the subjects they teach
  • An exciting insight into the type of research carried out by universities and the impact it can have on our everyday lives
  • The opportunity to explore a particular subject fully funded residential events and regular trips to one of our campuses
  • Development of experience and knowledge and transferrable skills
  • A contextual offer and access to a benefits packages including transition, financial, academic skills and employability support.

> Educational Partnerships

We have partnerships with a wide range of schools both in the South West and nationally. We work closely with these schools providing a variety of information, support and teaching enrichment.

> Next Steps South West

We are part of Next Steps South West (NSSW),  a consortium of 13 higher education institutions based in Cornwall, Devon and Somerset. NSSW have developed a programme of activities for target schools and students to encourage progression into higher education, raise apsiration and academic attainment. These activities include Articulacy sessions, e-Mentoring, theatre productions and Careerpilot workshops. As an institution we help to support these core activities whilst also providing events and activities targeting schools and students within and around Exeter/Cornwall.

> Realising Opportunities

We are a member of Realising Opportunities, which is an innovative, national scheme which was set up and is managed by 14 of the country’s leading, research-intensive universities to promote fair access and social mobility of students from groups underrepresented in higher education. Students take part in a programme of activities to inform them about their future options and provide them with the skills they will need to succeed at university.

> Pathways to Law

Pathways to Law is an innovative and exciting programme, which provides fantastic opportunities for sixth form students who are interested in law. Jointly managed and funded by The Sutton Trust, Pathways is offered at 13 UK universities, including the University of Exeter. The programme targets high-achieving students in state schools and colleges who will be the first generation in their family to attend university, and aims to raise their aspirations and provide them with the skills and confidence to pursue a successful legal career. Pathways to Law is delivered as a subject activity strand within the Exeter Scholars programme.

Support for students with complex needs

The team works with colleagues across the University to provide joined up support for students who may have to overcome complex challenges in order to progress and succeed within higher education. We organise an annual conference for mature students considering progressing into higher education. The event attracts around 70 students from across the South West and includes various workshops to prepare students for applying to university. We also provide familiarisation sessions on campus for care leavers and their social workers to support them through the application process. The team works closely with the Student Guild and others to support initiatives for student carers and students who have no family support.


The teams works with a number of partners to expand the reach and scope of our widening participation activity with disadvantaged and underrepresented pupils.

> IntoUniversity

IntoUniversity provides local learning centres where young people from Primary School age and above are inspired to achieve. We co-fund the Bristol South Centre and deliver a range of activities including workshops, mentoring and residentials.  At each local centre IntoUniversity offers an innovative programme that supports young people from disadvantaged backgrounds to attain either a university place or another chosen aspiration.

> Brilliant Club

The Brilliant Club is an award-winning charity that exists to increase the number of pupils from under-represented backgrounds progressing to highly-selective universities. They do this by mobilising the PhD community to share its academic expertise with state schools, particularly in hard to reach areas.

> Social Mobility Foundation

Each year we run an overnight visit in partnership with the Social Mobility Foundation (SMF) at our Streatham Campus. The SMF is a charity which aims to improve social mobility of young people form low-income backgrounds.

> Advancing Access

Advancing Access is a collaboration of 24 leading universities, including the University of Exeter, providing free resources and online events for teachers and advisers on various topics to help them support their student’s progression to leading universities.

> The Elephant Group

The Elephant Group is a consortium of schools in London, the North and Midlands, who work in partnership to support the progression of students into higher education. 


We are a partner in the SEREN network, a Welsh Government initiative to improve access to higher education for academically able students across the principality.

The team is responsible for managing the Exeter Student Ambassador Scheme which employs around 360 students each year.

Undergraduate, Postgraduate and International Student ambassadors are selected, trained and managed by the team and work on a wide range of events and activities throughout the year. They share their first-hand experiences of life as a University of Exeter student to a variety of different audiences, providing a positive, authentic and unscripted insight into the world of higher education.

The work student ambassadors undertake involves both promoting the University of Exeter as an institution to prospective students and visitors; and helping to widen participation in higher education more generally by providing information, advice and guidance to young people from a diverse range of backgrounds who are under-represented. Further information about the work available to student ambassadors can be found here.

The Access, Participation and Outreach Team organises and runs a number of residential programmes throughout the year providing life-changing experiences for students from Year 10 upwards, supporting both widening participation objectives and our internationalisation strategy.

> International summer school

We lead on organising and recruiting to the University’s undergraduate international summer school which attracts around 130 students from around the world. Running for six weeks throughout July and August, the school provides places for international partner institutions as well as international scholars who want to experience study at a UK institution. The school provides students with credit-bearing research-led modules in areas such as business, law, English, preventative medicine and international relations. A number of students on the programme have gone on to study doctoral programmes at Exeter.

> International pre-university schools

We have an expanding pre-university international programme for students aged between 15 and 17. Held over two weeks in August, the summer school provides an exciting academic and social programme with a focus on medicine and law. The majority of students who attend go on to apply for degree courses at the University the following year.

> Bespoke international short programmes 

We run a number of bespoke events for specific disciplines or agencies, for example the Beijing Foreign Studies University (BFSU) whose students study in the UK each summer with the hope of progressing on to an undergraduate degree. 

> Widening participation residentials

Around 360 school pupils attend the campus each year as part of our widening participation programmes. We hold residentials for Year 10 and Year 12 pupils at both the Penryn and Streatham Campuses as part of the University of Exeter Scholars programme and also with partners such as Next Steps South West, IntoUniversity and the Social Mobility Foundation. The pupils stay in halls of residence and experience life at university including subject lessons and outside activities led by student ambassadors.

Support and guidance

The team provides event-specific briefings for staff and students involved with Open Days and Offer-Holder Visit Days. If you are a new member of staff and would like the opportunity to meet with someone from the Student Recruitment Office to discuss the events we offer, please contact the Outreach Manager.

We have produced good practice guides and templates for you to use at the Open Days and Offer-Holder Visit Days, however you may find this information useful for any other events you may hold.  We would encourage you to use the templates for all your student recruitment activity.

The Off campus events good practice guide aims to provide simple hints and tips for staff representing the University at school and college events.

We would ask all staff to inform the team if they have a request from a school for a visit or information. We can the liaise directly with the school and ensure they receive the appropriate level of support. Contact us on x4043 or email

NameJob roleLocationPhoneEmail

All general enquiries

Nicola Sinclair

Head of Access, Participation and Outreach

Innovation Centre


Access & Widening Participation

Melissa Ruddock

WP Manager

Innovation Centre


Hayley Stentiford 

Outreach Officer 

Innovation Centre


Kate Blackmore

Pathways to Law and Outreach Officer - SSIS

Innovation Centre


Teresa Sanders

Outreach Officer 

Innovation Centre 

Polly Brunt

Outreach and International Summer School Officer

Innovation Centre


Dean Jones

WP Coordinator – Faculty of the Environment, Science & Economy

Innovation Centre


Catherine Prowse

WP Coordinator – Faculty of Humanities & Social Sciences

Innovation Centre


Dr Jemma Morgan

WP Coordinator – Business School

Innovation Centre


Caspian Robson

WP Coordinator – Faculty of Health & Life Sciences

Innovation Centre


Melissa Barrett

WP Coordinator – Faculty of Humanities & Social Sciences

Innovation Centre


Jess Briggs

WP Coordinator – cross Faculty projects & underrepresented student groups

Innovation Centre

Dr Emily Read WP Coordinator – Faculty of the Environment, Science & Economy (Penryn) Penryn Campus

Dr Siobhan Harper

WP Coordinator 

Innovation Centre


Bryanna Kilroy

WP Coordinator 

Innovation Centre 
WP Strategy, Evidence and Policy

Sam Dyer

WP Strategy and Evidence Manager 

Innovation Centre


Sam Braide

WP Research and Evaluation Officer

Innovation Centre


Dr Kirsty Janes 

WP Data Analyst

Innovation Centre


Reema Mustafee 

WP Data Assistant
Natalie Bracher  Outreach and Success Officer Innovation Centre 2527
Emma Goulding Access and Participation Coordinator Innovation Centre 7083
Schools and College Engagement
Dr Karl Devincenzi

Recruitment and Schools Relationship Manager

Innovation Centre


Ashley Dozwa

Schools and Colleges Engagement Officer

Innovation Centre 6992
Catherine O'Mahoney Schools and Colleges Engagement Officer London based
Daniel Robertson Schools and Colleges Engagement Officer Midlands based
Emma Churchill Schools and Colleges Engagement Officer Innovation Centre

Jowan Albon

Outreach Coordinator

Innovation Centre

Lucinda Fenny

Schools and Colleges Engagement Officer

Innovation Centre


Ruth Boyce

Schools and Colleges Engagement Officer

Innovation Centre 7085

Sara Pittman

Schools and Colleges Engagement Officer

London based
Suzie Loader Schools and Colleges Engagement Officer Innovation Centre 6452
International Summer School

Amie Gerolimatos

International Summer School Manager

Innovation Centre


Polly Brunt

Outreach and International Summer School Officer

Innovation Centre


South West and FE Team

Roisin Quinn 

Student Access and FE Relationship Manager  Innovation Centre

Pete Offord 

Schools and colleges engagement officer Innovation Centre

International Enquiries Team

NameJob roleLocationPhoneEmail

All general enquiries

01392 727272

Karen Corr

Head of Student Recruitment Operations

Innovation Centre

Events team

Dan North

Student Recruitment and Events Manager

Innovation Centre

Sorrell Warnes-York

Student Recruitment and Events Manager

Penryn Campus

Sophie Brough

Student Recruitment and Events Officer

Innovation Centre

Hayley McCormack

Student Recruitment and Events Officer 

Penryn Campus

Deborah Langford

WP and Student Recruitment Administrator

Innovation Centre

Oscar Edmunds

Outreach and Events Coordinator

Innovation Centre

 Exeter Student Ambassador Team

Rhianna Lewis

Exeter Student Ambassador Scheme Officer

Innovation Centre


Kathy Bishop 

Exeter Student Ambassador Scheme Officer

Innovation Centre


David Martin

Student Recruitment and WP Administrator

Innovation Centre
Faculty of Health and Life Sciences
Vicky Glazer

Student Recruitment and Admissions Manager

Innovation Centre

Charlotte Langdon-Clince

Student Recruitment Operations Coordinator

Innovation Centre
Faculty of Environment, Science and Economy
Alex Butler Student Recruitment and Admissions Manager Innovation Centre
Emma Royle Student Recruitment and Admissions Manager  Innovation Centre

Gillian Coley

Student Recruitment and Admissions Coordinator (on secondment with Faculty of Health and Life Sciences)

Innovation Centre

Ebony Houghton

Student Recruitment Operations Coordinator

Penryn Campus

Betty Tsang 

Student Recruitment Operations Coordinator

Innovation Centre

Faculty of Humanities, Arts and Social Sciences

Eleanor Monger

Student Recruitment and Admissions Manager  Innovation Centre

Tom Allen

Student Recruitment and Admissions Coordinator Innovation Centre
Freya Burnside Student Recruitment and Admissions Coordinator Innovation Centre
Enquiries and Student Recruitment Experience Project

Laura Drinkwater

Enquiries Manager Penryn Campus

Melody Barnes

Student Recruitment Experience Project Lead Innovation Centre 2404
Nicole Collins Student Recruitment Experience Officer Penryn Campus /
Tom Tait CRM Systems Administrator Innovation Centre
International Enquiries Team
Chris Bissel Student Recruitment and Admissions Coordinator Penryn Campus
Ellen Stephenson Student Recruitment and Admissions Coordinator