Worldviews in the Workplace: Intercultural Awareness and Communication

Overview

This is a course which can be tailored to your organisation’s requirements.

The programme will equip individuals from your organisation with the skills and knowledge to navigate issues of intercultural awareness and communication.

It provides participants with opportunities to: 

• explore self-identity
• understand how people communicate with each other
• establish tools to develop positive relationships through the understanding of others’ perspectives
• consider cultures, faiths and social norms which may be different to one’s own lived experiences.

We will work with you to embed real-world content and scenarios to strengthen participants’ learning and to develop practical application of the issues explored. 

What will I achieve?

By the end of the course, participants will have a better understanding of the concept of worldviews, how their personal worldview impacts their interactions with others and how to engage positively and respectfully with others coming from alternative faith and cultural perspectives.

Participants will develop skills to support intercultural communication in the workplace and develop an understanding of how their behaviours can influence and engender positive workplace culture .

Who is this for?

This course is suitable for:

• Any organisation which wants to better equip its staff to deal with issues and situations that require an ability to navigate intercultural complexities including those of language and cultural/religious sensitivity
• Any organisation which wants to empower its staff to acquire key skills in intercultural communication and cultural/religious literacy
• Any organisation which has staff working with people from different cultural and global backgrounds 

What will I learn?

• Explore own self-identity
• Understand how to identify diversity​and how this can be contextualised based on one's self-identity​
• Understand how and why intercultural miscommunication happens​ and how to address this in practical terms
• Understand what bias is and that it can be both conscious and unconscious​
• Explore workplace-specific assumptions and expectations​
• Explore ways to resolve miscommunications and to work well together​
• Develop skills to support intercultural communication in the workplace 

Course leads