Courses and resources

Theme:

Leadership and management.

Category:

People Management.

Course overview:

In today's fast-moving and uncertain environment, effective change management is an essential skill.

This session provides a practical introduction to key change management models and frameworks, helping participants understand how change impacts individuals, teams, and organisations.

Participants will explore the emotions people experience during change, including the causes of resistance and how managers can respond with empathy and confidence.

The session also examines strategies for building adaptability and resilience, enabling teams to navigate disruption and maintain performance during periods of transition.

Recognising that managers are often required to act without having all the answers, the session will equip participants with techniques for leading through ambiguity, communicating effectively when information is incomplete, and creating trust and engagement throughout the change process.

Learning outcomes:

As a result of attending this course you will be able to:.

- Apply change management models and frameworks to workplace situations.

- Recognise and respond to resistance and emotional reactions to change.

- Lead teams confidently through ambiguity, uncertainty and transition.

Audience:

Managers of people who want to strengthen their effectiveness and be more confident in day to day management practices.

Pre-work Requisites:

This module is available to be taken as a standalone session, or as part of our wider People Managers Programme.

All sessions available as part of this programme are:.

- The Role of a Manager and Management Styles.

- Difficult Conversations.

- Creating a Feedback Culture.

- Managing Performance.

- Decision Making and Delegation.

- Developing Individuals and Teams.

- Managing Change.

Presenter(s):

Session delivered in partnership with the University of Exeter Business School.

Course Administration:

The course is administered by People Development, please contact peopledevelopment@exeter.ac.uk for any queries.

Book your place or add your name to the waiting list