Exeter Professional Development

Courses and resources

People Management: Managing Performance

Description

Theme:

Leadership and management.

Category:

People Management.

Course overview:

*Please note that this is a two-part course: it is delivered across two, 3 hour sessions, on different days - please carefully check the booking details on Trent before signing up.* Managing performance is about creating the conditions for individuals and teams to succeed.

This session explores what performance management is (and isn't), helping managers set clear expectations, standards and objectives while creating accountability and engagement.

Participants will learn how to address underperformance confidently and fairly, maintain appropriate documentation, and understand the legal considerations that underpin effective people management.

The session also highlights how strong performance management supports employee development, career progression and long-term retention, enabling organisations to build high-performing and motivated teams.

Learning outcomes:

As a result of attending this course you will be able to:.

- Set clear expectations, objectives and performance standards.

- Address underperformance fairly, confidently and appropriately.

- Apply performance management processes while understanding relevant legal considerations

Audience:

Managers of people who want to strengthen their effectiveness and be more confident in day to day management practices.

Pre-work Requisites:

This module is available to be taken as a standalone session, or as part of our wider People Managers Programme.

All sessions available as part of this programme are:.

- The Role of a Manager and Management Styles.

- Difficult Conversations.

- Creating a Feedback Culture.

- Managing Performance.

- Decision Making and Delegation.

- Developing Individuals and Teams.

- Managing Change.

Presenter(s):

Session delivered in partnership with the University of Exeter Business School.

Course Administration:

The course is administered by People Development, please contact peopledevelopment@exeter.ac.uk for any queries.

This course occurs on the following dates
DateLocationStartFinishCostTrainer(s)Places
Available
27/11/2026 Delivered Online 09:30 12:30 Trainers From University Of Exeter Business School 21
04/02/2027 Streatham: venue tbc 13:00 16:00 Trainers From University Of Exeter Business School 29
21/04/2027 Delivered Online 13:00 16:00 Trainers From University Of Exeter Business School 29
22/06/2027 Penryn: venue tbc 13:00 16:00 Trainers From University Of Exeter Business School 30
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