Support and wellbeing
Going to university is great fun and will be full of opportunities, however depending on your personal circumstances, we understand that things may not always seem so easy. We want you to be able to complete your degree despite any challenges you might face. Your wellbeing whilst at university is really important to us and our Wellbeing Service is here to support all our students and to provide support for you if you are applying to study here.
There are more than 140 members of the Wellbeing Services team, ready to support you. We offer a range of psychological therapies, workshops, self-help services, support with mental health issues and wide-ranging support on wellbeing at our campuses.
Support in Exeter, Devon
Your personal tutor - Primarily to offer academic guidance relating to your programme of study, but also to offer general advice and support and signpost to specialist services if necessary.
On-campus surgery - Whilst you are a student you will need to register with a general practitioner (GP). There is a Student Health Centre on the Streatham Campus and the St Luke’s Campus is served by the Heavitree Health Practice.
Wellbeing Services - Offer a range of psychological therapies, workshops, self-help services, support for students with mental health issues, and advice on a range of wellbeing concerns. The service offers support to students on both the St Luke’s and Streatham campuses, with some sessions specifically scheduled to take place on the St Luke’s Campus.
Individual Learning Plans - We support students to have reasonable adjustments put in place for their health needs or disabilities while they study through an Individual Learning Plan. This can be accessed through and Wellbeing Services.
Disability support - Our AccessAbility Services and mental health advisors ensure that students with disabilities are able to participate fully in university life. We encourage you to declare your disability on your application form so
that we can help prepare for your arrival and plan your support. We can provide guidance on funding sources and support, and offer advice on diagnostic assessments where there may be indications of a specific learning difficulty such as dyslexia or dyspraxia.
Childcare - Over £3 million has been invested into a new, purpose-built facility on the Streatham Campus, due to open in Autumn 2019. It will provide nursery places for children from six weeks to school age. This new facility will offer more childcare places, extended opening hours and greater availability throughout the year.
Religious provision - The University’s Multifaith Chaplaincy is available to all, irrespective of faith or background. For Christians, there are chapels on both Exeter campuses. Islamic students have their own prayer rooms on the Streatham Campus with separate facilities for both men and women.
Your home from home - Our Community Engagement Team offer a range of activities, advice and support with a focus on getting students living happily in, and being active members of, their community. exeter.ac.uk/about/community/uni/
Settling in - Our Residence Life Team offers peer support, out-of-hours assistance, signposting and social activities to residents of University accommodation. exeter.ac.uk/residencelifeteam
Education Support Advisors (Welfare) - We have a team of Education Support Advisors (Welfare) who are based in Colleges to support students with welfare issues and signpost them to the relevant services. They can be accessed through the College Hub. exeter.ac.uk/wellbeing
Students’ Guild Advice Service - Offers independent, confidential and impartial advice and help in response to questions or problems you might have relating to money, housing and academic matters.
Support in Truro and Penryn, Cornwall
Student Services offer help with a wide range of issues in liaison with the academic teams and external healthcare professionals.
Your academic tutor - Will be available to discuss any problems with you, academic or otherwise.
The Student Helpdesk - If you need general advice relating to student life, for example, wellbeing, welfare, living support, religion or spirituality, dyslexia or study skills, the Student Helpdesk is an information service that can point you in the right direction.
The SU Advice Service - The SU Advice Service provides free, confidential, impartial advice and guidance to all University of Exeter Cornwall Campus students and Falmouth University students. The advice encompasses a range of legal and University-related issues including: academic issues, money matters, housing, consumer rights, employment, and welfare. Email the Advice Service with your enquiry or to request an appointment: advice@thesu.org.uk
On-campus doctors’ surgery - The Penryn Campus is served by the Penryn Surgery, which provides a clinic on campus five times a week. Those living off-campus in the Truro, Falmouth or Penryn area can register with a local surgery.
Counselling - Confidential, professional advice and support is offered by Student Services.
Disability support - We ensure that students with disabilities are able to participate fully in campus activities and encourage you to declare your disability on your application form. This doesn’t affect your application, but it does help us to prepare for your arrival and plan your support. We can also help students to identify technical or equipment needs and apply for funding, benefits and allowances.
Family support - The Little Wonders Nurseries in Penryn and Falmouth are for children up to five years old. The nurseries benefit families of staff, students and the community, and include plenty of safe and secure outdoor space to encourage play and learning.
Religious provision - The Multifaith Chaplaincy provides a welcoming and supportive environment for students and staff of all faiths or none. The Chaplaincy has quiet rooms to worship, pray or reflect.
"The Wellbeing team provided me with unwavering support, creating an individualised learning plan that allowed me to seek extensions when needed and addressed my accommodation concerns, ensuring my mental health remained a priority."
Amna
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