Managing Change and Crisis in Organisations
| Module title | Managing Change and Crisis in Organisations |
|---|---|
| Module code | BEM3052 |
| Academic year | 2021/2 |
| Credits | 15 |
| Module staff | Dr Kim Peters (Convenor) |
| Duration: Term | 1 | 2 | 3 |
|---|---|---|---|
| Duration: Weeks | 11 |
| Number students taking module (anticipated) | 140 |
|---|
Module description
This module examines how organisations manage change and cope with crisis. Â The complex cultural, political and ethical issues faced by leaders, managers and change agents will be examined in detail. Â In addition, we will examine the role leaders, managers and consultants play in designing and facilitating organisational change. Â Consideration will be given to how managers can be better prepared for the unpredictability, unintended outcomes and possible harmful consequences of change.
Module aims - intentions of the module
The module aims to provide an understanding of both particular approaches and techniques for managing change, and the limitations of these approaches/techniques when applied in practice. Â The module aims to pay particular attention to the role of the leaders, managers and consultants in the change management process. Â There will also be a focus on how change is communicated within an organisation.
Intended Learning Outcomes (ILOs)
ILO: Module-specific skills
On successfully completing the module you will be able to...
- 1. Understand different approaches to the management of change
- 2. Critically evaluate change concepts and techniques
- 3. Identify the characteristics of different change programmes
- 4. Understand change agent skills and be capable of facilitating a change intervention
ILO: Discipline-specific skills
On successfully completing the module you will be able to...
- 5. Critically evaluate current management concerns in the areas of change management, crisis management and innovation management against the background of research in organization theory
ILO: Personal and key skills
On successfully completing the module you will be able to...
- 6. Review and critically assess academic literature and change management techniques
- 7. Write concise and reflective research- based reports
Syllabus plan
- Introduction to organisational change
- Organisational structure and change
- Individuals and change
- Resistance to change
- Organisational culture and change
- Leadership and change
- Communicating change through managers and change agents
- Mergers & acquisitions and change
- Innovation and change
- Understanding and managing crises
Learning activities and teaching methods (given in hours of study time)
| Scheduled Learning and Teaching Activities | Guided independent study | Placement / study abroad |
|---|---|---|
| 28 | 122 | 0 |
Details of learning activities and teaching methods
| Category | Hours of study time | Description |
|---|---|---|
| Scheduled Learning & Teaching | 22 (11 x 2 hours) | Lectures |
| Scheduled Learning & Teaching | 6 (6 x 1 hour) | Tutorials |
| Guided Independent Study | 122 | Preparatory reading â reading prior to lectures and tutorials. Preparation for MCQ. Individual reading and research for final report. |
Formative assessment
| Form of assessment | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|
| Review of individual and group performance of business cases | During tutorials | 1-5 | Verbal in class |
Summative assessment (% of credit)
| Coursework | Written exams | Practical exams |
|---|---|---|
| 70 | 0 | 30 |
Details of summative assessment
| Form of assessment | % of credit | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|---|
| MCQ Test | 30 | I hour test. Between 50 and 100 questions | 1-6 | Written feedback from lecturer |
| Coursework: Research-based report | 70 | Individual report: up to 2500 words | 1-7 | Written feedback from lecturer |
Details of re-assessment (where required by referral or deferral)
| Original form of assessment | Form of re-assessment | ILOs re-assessed | Timescale for re-assessment |
|---|---|---|---|
| MCQ (30%) and Research-based report | Coursework: Individual research-based 3,000 word report (100%) | 1-7 | August assessment period |
Indicative learning resources - Basic reading
A full reading pack is supplied to students for this module (on ELE) Selected readings include:
Amabile, T., & Kramer, K. (2011).The Progress Principle. Boston, MA: Harvard Business Review Press
Cameron, E. & Green, M. (2015). Making Sense of Change Management. London, UK: Kogan Page.
Coleman, S., & Thomas, B. (2017). Organizational Change Explained: Case Studies on Transformational Change in Organizations. London, UK: Kogan Page.
Kotter, J.P. (1996). Leading Change. Boston, MA: Harvard Business Review Press.
Hodges, J. (2016). Managing and Leading People through Organizational Change. London, UK: Kogan Page.
Senior B., & Swailes, S. (2016). Organizational Change. Harlow, UK: Pearson Education.
Indicative learning resources - Other resources
As provided and recommended during classes and via ELE.
| Credit value | 15 |
|---|---|
| Module ECTS | 7.5 |
| Module pre-requisites | None. |
| Module co-requisites | None |
| NQF level (module) | 6 |
| Available as distance learning? | No |
| Origin date | 01/09/2006 |
| Last revision date | 14/02/2019 |