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Study information

Programme Specification for the 2025/6 academic year

MA Intercultural Communication and Public Administration

1. Programme Details

Programme nameMA Intercultural Communication and Public Administration Programme codePTA1MLXPOL01
Study mode(s)Level 1
Academic year2025/6
Campus(es)Streatham (Exeter)
NQF Level of the Final Award7 (Masters)

2. Description of the Programme

In today’s global world, intercultural awareness and competence are increasingly crucial and required in several settings such as multinational companies, non-governmental organizations, health services, immigration centres, educational and cultural bodies. The MA Intercultural Communication is an interdisciplinary programme which focuses primarily on intercultural aspects of verbal communication in different contexts, thus intersecting other disciplines. The MA Intercultural Communication and Public Administration draws on the research and teaching strengths at Exeter across HASS and beyond; it brings together expertise that is primarily located currently in Languages Cultures and Visual Studies and includes research and teaching expertise in Public Policy within Social and Political Sciences, Sociology, Philosophy and Anthropology.

Collaborating actively with other disciplines, the MA ultimately has the ambitious aim of developing global citizens who will contribute to sustainable, healthy and socially just future societies. The MA plans to achieve this by empowering you through a critical interdisciplinary understanding of the issues that emerge in communication in a globalised world where people from different cultures converge to the same setting. You will gain an in-depth understanding of how people from different cultural backgrounds navigate communication challenges in general and in public administration (e.g. in responding to public pressure and key issues facing the public sector such as effective leadership, performance management, governance and decision-making) and will be able to put into practice strategies for a more equitable and effective communication.

3. Educational Aims of the Programme

  • To provide the theoretical foundation to develop skills and abilities that develop an awareness of communication competencies for the practice of public administration.
  • To equip you with a critical understanding of both the theory and practice of intercultural communication.
  • To provide methodological skills and specialist knowledge, for advanced study or research for professional development.
  • To equip you with vital transferrable/employability skills as future researchers and practitioners in specific settings.
  • To develop research competence, and a critical reflection on the process of planning, designing, implementing, and presenting/communicating research to different audiences.

4. Programme Structure

5. Programme Modules

The following tables describe the programme and constituent modules. Constituent modules may be updated, deleted or replaced as a consequence of the annual programme review of this programme.

The following tables describe the programme and constituent modules. Constituent modules may be updated, deleted or replaced as a consequence of the annual review of this programme. Details of the modules currently offered may be obtained from the Faculty website: https://www.exeter.ac.uk/study/studyinformation/

You may take optional modules as long as any necessary prerequisites have been satisfied, where the timetable allows and if you have not already taken the module in question or an equivalent module.

You may take elective modules up to 30 credits outside of the programme in stage 1 of the programme as long as any necessary prerequisites have been satisfied, where the timetable allows and if you have not already taken the module in question or an equivalent module. You may take a maximum of 30 credits from lower levels of study - i.e. a maximum of 30 credits in module coded ‘3XXX’ (see e.g. BEP3172, SML3026 and SML3043 below).

Stage 1


90 credits of compulsory modules and 60 credits of pathway modules, 30 credits from optional modules. 


Note a: Compulsory modules

Note b: Students select a further 60 credits from these elective compulsory options for the Public Administration pathway.

Compulsory Modules

CodeModule Credits Non-condonable?
SMLM087 Intercultural Communication: Key Concepts and Theories [See note a above]30No
SMLM088 Dissertation [See note a above]60Yes
POLM220M Management and Governance: Comparing Public Administration around the World [See note b above]30No
POLM342M Public Accountability and Governance [See note b above]30No
POLM222M The Politics, Policy and Practice of Sustainable Development [See note b above]30No
POLM237M Collaborative and Participatory Governance [See note b above]30No
POLM887 Public Policy Process [See note b above]30No

Optional Modules

Optional: Select 30 credits from the list below or other relevant modules of interest

CodeModule Credits Non-condonable?
SMLM059 Language, Ethnography and Mobility 15No
SML3043 Migration and Multilingualism 15No
SMLM090 Minority Languages: Maintenance, Revitalisation and Endangerment 15No
SML3026 Corporate Language and Communication: When Sharks Work with Dolphins 15No
SMLM089 Language and Globalisation 15No
BEP3172 Future 17: Sustainable Development Goals Challenge 15No
POLM228M Leadership, Equality and Diversity 30No

6. Programme Outcomes Linked to Teaching, Learning and Assessment Methods

Intended Learning Outcomes
A: Specialised Subject Skills and Knowledge

Intended Learning Outcomes (ILOs)
On successfully completing this programme you will be able to:
Intended Learning Outcomes (ILOs) will be...
...accommodated and facilitated by the following learning and teaching activities (in/out of class):...and evidenced by the following assessment methods:

1. Acquire knowledge of qualitative and quantitative research methods in intercultural communication and use them adequately.
2. Communicate effectively and construct a coherent argument in both oral and written presentations.
3. Command an appropriate use of critical terminology.
4. Apply bibliographic skills appropriate to the discipline, including accurate citation of sources and consistent use of conventions in the presentation of scholarly work.
5. Understand the process of developing a research project

A1-5 are acquired through a range of face-to-face learning and teaching activities such as lectures seminar discussions, workshops, tutorials and other activities throughout the programme with ample time for discussion and interaction.

The precise method of teaching varies according to each module, however, in most modules, you will normally engage in both lectures and seminars. In seminars, you will be expected to take part in debate and present your work. You will be encouraged to discuss your ideas and interact with fellow students and academic staff discussions.

Please see individual modules for their chosen learning and teaching activities.

There is a wide range of methods to assess A1-5 from essays and exams to research reports, presentations, podcasts and/or screencasts, and the dissertation.

Please see individual modules for their chosen assessment methods.

Intended Learning Outcomes
B: Academic Discipline Core Skills and Knowledge

Intended Learning Outcomes (ILOs)
On successfully completing this programme you will be able to:
Intended Learning Outcomes (ILOs) will be...
...accommodated and facilitated by the following learning and teaching activities (in/out of class):...and evidenced by the following assessment methods:

6. Critically analyse the theoretical foundations of intercultural communication.
7. Display a critical understanding of cultural differences in communication styles, as well as developing strategies for effective communication with people from diverse cultural backgrounds in global business contexts
8. Acquire knowledge of diversity and inclusion issues in the workplace.
9. Possess advanced knowledge of public administration practices, including management of public organizations, participatory governance, leadership and comparative public administration.
10. Understand and apply different approaches to intercultural communication and public administration.

B6-10 are acquired through a range of face-to-face learning and teaching activities such as lectures seminar discussions, workshops, tutorials and other activities throughout the programme with ample time for discussion and interaction.

The precise method of teaching varies according to each module, however, in most modules, you will normally engage in both lectures and seminars. In seminars, you will be expected to take part in debate and present your work. You will be encouraged to discuss your ideas and interact with fellow students and academic staff discussions.

Please see individual modules for their chosen learning and teaching activities.

There is a wide range of methods to assess B6-10 from essays and exams to research reports, presentations, podcasts and/or screencasts, and the dissertation.

Please see individual modules for their chosen assessment methods.

Intended Learning Outcomes
C: Personal/Transferable/Employment Skills and Knowledge

Intended Learning Outcomes (ILOs)
On successfully completing this programme you will be able to:
Intended Learning Outcomes (ILOs) will be...
...accommodated and facilitated by the following learning and teaching activities (in/out of class):...and evidenced by the following assessment methods:

11. Work effectively independently and in a group, clarifying tasks and making use of personal resources to achieve advanced research and problem-solving tasks
12. Think critically
13. Engage confidently in academic discourse and develop critical communication skills that enable you to engage effectively across multiple audiences
14. Demonstrate autonomy in carrying out a research project.

C11-14 are acquired through a range of face-to-face learning and teaching activities such as lectures seminar discussions, workshops, tutorials and other activities throughout the programme.

The precise method of teaching varies according to each module, however, in most modules, you will normally engage in both lectures and seminar group discussions. Please see individual modules for their chosen learning and teaching activities.

There is a wide range of methods to assess C11-14 from essays and exams to research reports, presentations, podcasts and/or screencasts, and the dissertation.

Please see individual modules for their chosen assessment methods.

7. Programme Regulations

Classification

Full details of assessment regulations for all taught programmes can be found in the TQA Manual, specifically in the Credit and Qualifications Framework, and the Assessment, Progression and Awarding: Taught Programmes Handbook. Additional information, including Generic Marking Criteria, can be found in the Learning and Teaching Support Handbook.

8. College Support for Students and Students' Learning

It is University policy that all Faculties should have in place a system of academic and personal tutors. The role of academic tutors is to support you on individual modules; the role of personal tutors is to provide you with advice and support for the duration of the programme and extends to providing you with details of how to obtain support and guidance on personal difficulties such as accommodation, financial difficulties and sickness.

Student/Staff Liaison Committee enables students & staff to jointly participate in the management and review of the teaching and learning provision.

The University Library maintains its principal collections in the main library buildings on the Streatham and St Luke's campuses. Further information about the University of Exeter library and electronic resources can be found here.

An ELE page is set up for each module in which module information and course material are shared with students.

A wide range of IT services are provided throughout the Exeter campuses, including open-access computer rooms, some of which are available 24 hours a day, 7 days a week. Helpdesks are maintained on the Streatham and St Luke's campuses, while most study bedrooms in halls and flats are linked to the University's campus network.

9. University Support for Students and Students' Learning

Please refer to the University Academic Policy and Standards guidelines regarding support for students and students' learning.

10. Admissions Criteria

Undergraduate applicants must satisfy the Undergraduate Admissions Policy of the University of Exeter.

Postgraduate applicants must satisfy the Postgraduate Admissions Policy of the University of Exeter.

Specific requirements required to enrol on this programme are available at the respective Undergraduate or Postgraduate Study Site webpages.

11. Regulation of Assessment and Academic Standards

Each academic programme in the University is subject to an agreed College assessment and marking strategy, underpinned by institution-wide assessment procedures.

The security of assessment and academic standards is further supported through the appointment of External Examiners for each programme. External Examiners have access to draft papers, course work and examination scripts. They are required to attend the Board of Examiners and to provide an annual report. Annual External Examiner reports are monitored at both College and University level. Their responsibilities are described in the University's code of practice. See the University's TQA Manual for details.

(Quality Review Framework.

14. Awarding Institution

University of Exeter

15. Lead College / Teaching Institution

Faculty of Humanities, Arts and Social Sciences (HASS)

16. Partner College / Institution

Partner College(s)

Not applicable to this programme

Partner Institution

Not applicable to this programme.

17. Programme Accredited / Validated by

Not applicable to this programme.

18. Final Award

MA Intercultural Communication and Public Administration

19. UCAS Code

Not applicable to this programme.

20. NQF Level of Final Award

7 (Masters)

21. Credit

CATS credits

180

ECTS credits

90

22. QAA Subject Benchmarking Group

23. Dates

Origin Date

25/05/2024

Date of last revision

25/05/2024