Applications for new students (2019/20) will open at 10.00am on Monday 8 April 2019 and are made via our online booking system - Room Service.

To be able to apply for accommodation you must have firmly accepted a course offer with University of Exeter as your first choice.

Applications for accommodation are processed in date order and allocated on a first come first served basis. On your application your will select accommodation options in order of preference.


Before making an application you need to register an account on Room Service. This can be done at the time of applications opening but to prepare you for this you can pre-register an account. When you have firmly accepted your course offer you will receive an email from the university with you student ID number. You will need this to create an account.

Pre-registration is open. To start your registration please visit our Room Service website.

Accommodation options

Glasney Student Village and The Sidings are available to students studying with the University of Exeter. Please see our Residences section for more information. We would advise that you contact the Accommodation Team if you have any questions.

For more information on our room quotas and how we allocate please see our Application and Allocations Policy

How to apply

Applications for new students (2019/20) will open at 10:00am on Monday 8 April 2019

Accommodation applications are made via Room Service, our online application system. In order to complete an application you must have accepted and confirmed the University of Exeter as your first choice. Accommodation information will be sent to you via email once you have accepted a firm course offer.

To register through Room Service and make an application you will need:

  1. Your nine digit student ID number (Exeter Ref No.) which will be sent in an email with a link to our website (this is not your UCAS number)
  2. Your last name (or family name)
  3. Your date of birth
  4. An email address that will be available to you through to October (a school or college email address is not suitable)

If you are unsure of your student ID number please contact the Admissions team.

When you have successfully registered online, you will receive an automated email message with a validation code that will need to be entered the first time you log in. Once you have logged in you will be able to complete and submit an online application form.

When you log in to Room Service, you will be asked to provide details of at least one guarantor. You must gain your guarantor’s consent and agreement before providing their details to us. A guarantor is usually a parent, guardian or family relation with whom we may communicate regarding your accommodation fees. The guarantor agrees to meet any outstanding costs that exceed the set deposit if the contracted person fails to pay.

Once you have entered your guarantor information you will then be taken through the application pages where you will be asked to select your accommodation preferences. Once you submit your online application you will receive an email confirming this and information on what happens next. You can also log in to your online Room Service account to check the status of your application.

Once you submit your online application you will receive an email confirming this. You can also log into your online Room Service account to check the status of your application.

We recommend that those who miss the guaranteed deadline still contact the Accommodation Office to check availability and discuss options in the private sector.

Tel: 01326 253639

What happens next?

Offer of accommodation

An offer of accommodation will be made to undergraduate students when the condition of their academic offer has been met, so for the majority of students this will be after their A level results in August.

Students who apply for accommodation that hold an unconditional firm place will be allocated within 8 weeks of submitting an application.

If you are made an offer of accommodation you will be sent an email with a link to Room Service. You will need to log in to access details of your accommodation offer.

Please note the following important information about your offer:

You will have 5 days to accept your offer and pay the £300 deposit.

  • Check your offer carefully and ensure that you read all of the information.
  • If you miss the deadline to accept your offer you will lose your room and we may not be able to offer you another.

The Sidings and Maritime Studios

The offer stage on Room Service does not apply if you are offered accommodation at The Sidings or Maritime Studios. We will allocate your room and pass the details on your application to CRM Students/ Hello Student (the companies that manage The Sidings and Maritime Studios). You will then be required to continue your booking using their online system. CRM Students (The Sidings) or Hello Student (Maritime Studios) will make you an offer of accommodation and you will be asked to pay a deposit at this stage: £400 for The Sidings or £250 for Maritime Studios.

Ten days prior to the start of contract you will be required to pay 4 weeks rent in advance.

Please note you do not need to complete an offer on Room Service as well. Your accommodation contract will not be with Falmouth Exeter Plus.