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University Receptions

Reception services 


The team support numerous reception desks in academic buildings in support of staff and students and also the main university reception and switchboard. The range of support service the team offer is significant from; digital left property solutions, access and staff card support, dealing with and signposting questions and much more.

Welcome to University of Exeter, Receptions team

We are here to help and provide a service for everyone on our Campus.

Northcote House Main Reception – General Enquiries

Our specialist teams

Geoffrey Pope and Living Systems Institute - Bioscience and Research centre

Hatherly - Medical School

Washington Singer - Psychology

Innovation Centre - Admissions and Open Days

University Reception

The main reception can be found at the Streatham campus in Northcote House situated between The Great Hall and The Northcott Theatre.

Opening hours Monday – Friday 08.30-17.15 term time 08:30-17:00 out of term except public holidays

E mail:
Contact: 01392 661000

The University of Exeter reception Team provides a range of essential services covering the whole campus and providing help for staff students and visitors.

We are here to assist with the following services:

  • As the main University Switchboard we answer incoming calls
  • We deal with any general enquiries and direct people to the relevant departments
  • Produce ID cards for all Staff and Associates
  • Can help with door access to secure buildings
  • We keep a range of printed material – prospectuses, self-guided walking tours, accommodation brochures and trails for the general public.

Geoffrey Pope / Living Systems Institute

We are located at the corner of Stocker Road and North Park Road, EX4 4QD

Opening hours Monday – Friday 08:00-17:30 except public holidays

Tel. 01392 723904

We are here to assist with the following services:

  • Visitor, Staff and student Enquiries
  • We answer the main switchboard
  • Print ID cards
  • Help with door access
  • Student access
  • Bioscience and Research
  • Open Day introduction
  • Lectures and room bookings
  • Seminars
  • Parcel and mail distribution for the CLES
  • Fire Marshall for building
  • First aider


We are based in the Hatherly Building at the front of the campus on the Prince of Wales Road, EX4 4PS

Opening hours Monday to Friday 08:00 – 16:00 except public holidays

Tel. 01392 723781

We are here to assist with the following services:

  • Visitors for Staff and Academics
  • Cover for the University switchboard
  • Reserving parking spaces for visitors to both colleges
  • ARX access to the building for Staff, Students and Contractors
  • General help to Contractors and Maintenance Personnel
  • Receiving Mail and Parcels including temperature sensitive items for refrigerating or -20°C/40°C freezers.
  • We also help with large lorry/van deliveries to CLES or The Medical School
  • Advice on sending mail and parcels internally or externally
  • Location of missing or lost mail/parcels
  • Timetables for the lecture theatres and meeting pods

Washington Singer Laboratories

We are at the Front of Campus on Perry Road, EX4 4QG

Opening hours Monday- Friday 08:00 – 17:00 except public holidays

Tel. Reception 01392 722179
Tel. Hub 01392 724626

We are here to assist with the following services:

  • Visitor, Staff and student Enquiries
  • We answer the main switchboard
  • Door Access and card enquiries
  • Psychology
  • Open Day – offer advice and direction to all
  • Room Bookings
  • Lecture and Seminar Rooms
  • Cedar Team enquiries
  • Key distribution
  • Also Psychology Hub for student course work, submissions

Innovation Centre

Rennes Drive Exeter, EX4 4RN

Opening hours Monday – Friday 08:30-17:30 except public holidays

Tel: 01392 727099

We are here to assist with the following services:

  • Front of house for guests, staff and students, answering phone call enquiries
  • Security (ARX) and Health & Safety
  • Facilities enquiries and issues (BMS)
  • Reporting jobs to Campus Services and keeping accurate records
  • Campus Tours meeting point
  • Admissions and International team admin (SITS/CRM)
  • Business Development team involvement
  • Parcel and mail distribution