Royal Mail collection time is 3.30pm
When Sending an international parcel please make sure to check the tariff before sending and let us know.
You can do this here
The Mail Room supports both Exeter campuses and links with the Penryn campus. The team support the majority of inbound/outbound mail and parcels for the university staff.
**Please be aware that the Inter-Campus Courier Service between Exeter and Penryn is temporarily suspended. All items between Exeter and Penryn will be sent via Parcelforce or Royal Mail. Please ensure items are appropriately packaged and that you have included your departments postage charge code in the top left hand corner of the envelope/package.**
Inbound: All standard mail is delivered daily to your building's central delivery point. More information can be found here
Outbound: Royal Mail's last collection from the Old Library is now 3:30pm each day (Monday to Friday). The last time for delivering mail to us for same day posting is 3:15pm.
In addition, the Mail Room is working with the Climate Emergency Team and Green Awards initiative to reduce the vast amount of hard copy magazines received at the Mail Room.
All Tracked Deliveries are held at the Central Mailroom automatically.
Please refer to the email notifiction received, to find information on how to collect your item.
Please ensure you bring ID with you, when collecting parcels/letters.
There is a daily delivery/collection to St Luke’s before 12:00 each day.
Move it request
https://www.exeter.ac.uk/campushelp/porterage/moveitrequest/ (Select the earliest date the calendar allows. Your request will be booked in for the first available date, unless you state a specific date/time)
- Collection and drop off on campus (C&C)
This is the preferred option. Please book a time slot using the C&C link on the right hand side to collect from us or drop off mail to us.
- Delivery/collection (on campus)
If you are on campus, but unable to use C&C, please complete a ‘move it’ request form using the link to the right hand side.
- Delivery/collection (off campus less than 10 miles)
If you are still working from home, and live within 10 miles, we would ask that you book via C&C and come to site. If this is not practical, please use the ‘move it’ request form. We will deliver to and collect directly from your home.
- Delivery/collection (off campus more than 10 miles)
Please email email@example.com providing your home address. Items will be sent to you either by Royal Mail or ParcelForce. We can also provide remote collection from your home address back to campus, or onwards for standard mail/parcel items. Please contact us for more details.
Refer to points 1-4, however we will be visiting the Facilities Assistants (Porters) lodge, at 12:00 each day to collect any outbound mail and drop off any requested mail.
Penryn/Truro Intercampus Courier
This service is still running, which at the moment is on a Wednesday only (unless demand increases). Items need to be with us the day before to ensure they are collected. For all items that are not standard mail or small parcels, please complete a ‘move it’ request form.
The Mail Room uses Pitney Bowes software for mail room operations.
Phone Number: 01392 722041 (Ext: 2041)
Prince of Wales Road,
University of Exeter,
Opening Times: Monday to Friday 08:30 – 16:30
(excluding public holidays and University closure days)