- 50+ buildings
- 17 residences
- Streatham campus
- St Luke's campus
- 200+ staff
- 24/7 365 days a year
Campus Cleaning
Facilities Management (cleaning services)
The team of circa 200 cleaning staff provide a 24/7, 365 day a year cleaning service across both campuses in support of academic building and student accommodation
The University of Exeter’s Cleaning Teams provide a range of cleaning services across both our Exeter campuses and University owned and managed accommodation in the city.
All staff are qualified and trained to BICSc (British Institute of Cleaning Science) standards and follow their guidance on cleaning.
We support staff and students in their day-to-day work and life around Campuses, as well as providing additional support for external events taking place on site.
Our Cleaning Matrix details the level of routine cleaning taking place in spaces around Campus.
You'll also find more information about waste disposal and recycling on the website.
User responsibilities
- Please contact the relevant person on the Key Contact list below for any spillage or clean up required
- Support the University's waste and recycling scheme and use the correct recycle bins
What we do and don't do
The duties of our team alongside our expectations from the building staff to ensure the areas are kept to the highest standards.
| What we do | We are unable to | What you do |
|---|---|---|
|
Vacuum the floor monthly (large open offices will be done fortnightly) Clean work surfaces, ledges, skirting (if clear) fortnightly or monthly Corridors - vacuum weekly Internal windows will be cleaned where necessary |
Clean computer screens, keyboards, mouse Move personal belongings Clean boards in offices or corridors |
Clear up spillages immediately Ensure surfaces are clear of belongings, if cleaning required Ensure waste disposed of in correct bins Report faults or damage to the helpdesk
|
| What we do | We are unable to | What you do |
|---|---|---|
|
Sweep/mop/vacuum the floor weekly Wipe work surfaces (if clear of equipment), skirtings, walls and ledges weekly Empty bins 2-3 times per week Provide blue paper roll |
Provide cleaning equipment or products Put away crockery or cutlery Empty/load the dishwasher |
Provide, clear and clean your own cutlery and crockery Clean microwave/fridge Clear up spillages immediately Provide your own cleaning materials and store correctly Ensure surfaces are clear and clean after every use Ensure food waste and packaging is disposed of in correct bins Remove glass/tin waste Report faults or damage to Help Desk |
| What we do | We are unable to | What you do |
|---|---|---|
|
Vacuum/mop the floor 3 times per week Visually inspect, litter pick up and wipe tables daily if necessary Empty recycle bins daily if necessary Windows will be cleaned regularly (where necessary) Clean ledges/skirting boards weekly |
Clean computer screens, keyboards, mouse Move personal belongings Clean boards in offices or corridors |
Clear up spillages immediately Ensure surfaces clear of belongings if cleaning required Ensure waste disposed of in correct bins Report faults or damage to the helpdesk
|
Management team
Aurelia Taylor
Senior Facilities Operations Manager
Aurelia leads the FM Cleaning Team. Aurelia has many years of cleaning and managerial insight which she uses on a daily basis planning, proritising, and delivering high quality cleaning experience for all University users. The cleaning team of circa 200 staff ensures that all University owned academic and accommodation buildings are clean, safe and ready for use. Aurelia works closely with the Faciltiies Operations Managers to ensure processes, work schedules, rotas and SLA's are adhered to. Aurelia also works closely with our internal stakeholders to ensure smooth running of all University based events and operations.
01392 725804
07554 338718
Gill Parker
Facilities Operations Manager (Cleaning)
Gill manages the day to day operations of the Facilities Operations Cleaning Team and works closely with the Assistant Facilities Manager's to ensure that the buildings are cleaned and ready for use and that work schedules, staff rotas and SLA’s are adhered to.
01392 723803
07807 821833
Evguenia (Jenny) Ryabova
Facilities Operations Manager (Cleaning)
Evguenia (Jenny) manages the day to day operations of the Facilities Operations cleaning team and works closely with the Assistant Facilities Managers to ensure that the buildings are cleaned and ready for use and that work schedules, staff rotas and SLAs are adhered to.
01392 726733
07866 138575
Who to contact if a clean up is required
| Area | Contact |
|---|---|
|
Giedre Danylaite-Zemaitaitiene Mike Paddon |
|
01392 723902 Yvonne Pinto Rosa Duarte
|
|
01392 726542 Angela Green Isla Roberts |
|
Exeterhallscleaning@exeter.ac.uk Kirsty Hine Anna Searle Marcella Aslett |
|
hollandhallcleaning@exeter.ac.uk Lorraine Howell Elwira Janowicz 01392 723610/ 07876 440498 Brenda Stapleton Christos Lambrianos Emma Drew Beata Knapp |
|
Tina Chapter Alan Burnage Sam Wellman Henrieta Mockeviciute |
|
Night team |
Paul Knight |